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supportWhen I fill in the form using test data the form hangs on the submit button, just a spinning circle. No errors are showing https://wordpress.org/plugins/wp-stripe/
I have exactly the same issue. Any ideas? Disabled all plugins and installed on a clean TwentyTwelve theme, but still no luck.
I just had the same problem. I think some spaces somehow appeared in the API key settings. I read another thread that said to remove them and it worked for me. Hope that helps!
I’m experiencing the same. Looking at the test transactions in Stripe, it looks like the payment is processed successfully, but no message is ever displayed to the user. Instead, the spinner keeps spinning and the page remains greyed out.
Hi All, I’m seeing the same – from the logs, it’s stopping on the following error: PHP Fatal error: Call to undefined function sprint_f() in /var/www/html/wp-content/plugins/wp-stripe/includes/stripe-functions.php on line 190 Looking at stripe-functions.php, we see sprint_f( , which should be sprintf( If that’s corrected, I now see the following error instead of the beachball: Oops, something went wrong (Unexpected error communicating with Stripe. If this problem persists, let us know at support@stripe.com . (Network error [errno 77]: Problem with the SSL CA cert (path? access rights?))) Looking at that error, it looks like something has broken with the ability to open SSL connections. My yum.log shows we updated to openssl-1.0.1e-30.el6_5.2.x86_64 about 8 days ago, which is about when credit card submissions to our site stopped. So I think: * The OpenSSL update caused wp-stripe to not be able to make connections (not sure why just yet) * The error touched a part of the code with the sprint_f instead of the sprintf in place, which we don’t normally see Now to figure out why… Tony
It looks like the hang was being caused by the use of sprint_f() which didn’t exist, but was masking the issue with the server not being able to verify SSL connections to Stripe. Restarting apache cleared the error and it’s now working as hoped – thanks Noel for the plugin! Tony
Hi, When I submit a payment, the spinner goes on now but the payment does go through to Stripe, but instead of seeing the success message. Also when I press the “Payment” button I get a pop up of some other website then the Stripe payment popup is seen. Is this some sort of virus. Also on firefox the words in the fil-in fields are no longer legible. This started happening after I upgraded wordpress. Can anyone help please? Ken
I have exactly the same issue. Any ideas? Disabled all plugins and installed on a clean TwentyTwelve theme, but still no luck.
I just had the same problem. I think some spaces somehow appeared in the API key settings. I read another thread that said to remove them and it worked for me. Hope that helps!
I’m experiencing the same. Looking at the test transactions in Stripe, it looks like the payment is processed successfully, but no message is ever displayed to the user. Instead, the spinner keeps spinning and the page remains greyed out.
Hi All, I’m seeing the same – from the logs, it’s stopping on the following error: PHP Fatal error: Call to undefined function sprint_f() in /var/www/html/wp-content/plugins/wp-stripe/includes/stripe-functions.php on line 190 Looking at stripe-functions.php, we see sprint_f( , which should be sprintf( If that’s corrected, I now see the following error instead of the beachball: Oops, something went wrong (Unexpected error communicating with Stripe. If this problem persists, let us know at support@stripe.com . (Network error [errno 77]: Problem with the SSL CA cert (path? access rights?))) Looking at that error, it looks like something has broken with the ability to open SSL connections. My yum.log shows we updated to openssl-1.0.1e-30.el6_5.2.x86_64 about 8 days ago, which is about when credit card submissions to our site stopped. So I think: * The OpenSSL update caused wp-stripe to not be able to make connections (not sure why just yet) * The error touched a part of the code with the sprint_f instead of the sprintf in place, which we don’t normally see Now to figure out why… Tony
It looks like the hang was being caused by the use of sprint_f() which didn’t exist, but was masking the issue with the server not being able to verify SSL connections to Stripe. Restarting apache cleared the error and it’s now working as hoped – thanks Noel for the plugin! Tony
Hi, When I submit a payment, the spinner goes on now but the payment does go through to Stripe, but instead of seeing the success message. Also when I press the “Payment” button I get a pop up of some other website then the Stripe payment popup is seen. Is this some sort of virus. Also on firefox the words in the fil-in fields are no longer legible. This started happening after I upgraded wordpress. Can anyone help please? Ken