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supportHello, I am using SmartSearchWP version 2.7.3 on a WordPress website hosted by OVH with Divi builder theme. I have successfully configured my OpenAI API key and added API credits. The key is validated correctly by the plugin. Current status: OpenAI API key is valid OpenAI billing is active Contexts are generated successfully Pages are trained and marked as active (green status) REST API is enabled and working ( /wp-json/ loads correctly) The route /wp-json/wdgpt/v1 is registered correctly However, the chatbot does not work. When a visitor sends a message, the request: POST /wp-json/wdgpt/v1/retrieve-prompt returns: 403 Forbidden Response: <title>403 Forbidden</title> <h1>Forbidden</h1> <p>You don't have permission to access this resource.</p> Additional information: Hosting: OVH CDN: OVH Basic CDN enabled WP-Optimize cache disabled during testing Permalinks refreshed Context generation works correctly Only chatbot requests fail In Chrome DevTools, the failed request is: https://domainedesclauzes.com/wp-json/wdgpt/v1/retrieve-prompt Status code: 403 Forbidden Could you please advise what could cause the retrieve-prompt endpoint to return a 403 error while context generation works correctly? Thank you. The page I need help with: [ log in to see the link]
Hello, Your request has been received. We will get back to you shortly. Thank you JC
Hello, Your request has been received. We will get back to you shortly. Thank you JC