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supportHi there! Fixing a link on my Elementor page isn’t working. But: After opening and saving the page again, it is fixed. So it seems to be a change of the database entry correctly, but not applied on the page. I deleted the Elementor cache, the browser cache – na change. After reopening the page with the editor, the linkes are fixed! Can you help please?
Hi @sichtvorteil I hope you are doing well and sorry to hear you are having this issue. Unfortunately it is a limitation with some page builders, you can use Elementor > Tools > URL replacement feature ( https://elementor.com/help/i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore/ ) to update the specific URL, or unfortunately, a manual action. We are aware of this issue and I let our developers know that you are having this issue, we can’t give an estimated time but I hope we can include the fix in a near future. Best Regards Patrick Freitas
Hello @sichtvorteil , I hope the above suggestions helped with addressing the issue using Ajax reload option. We haven’t heard from you for a while, so I’m marking this thread as resolved for now. Please feel free to reopen it, in case you still need our assistance. Best Regards, Dmytro
Hi @sichtvorteil I hope you are doing well and sorry to hear you are having this issue. Unfortunately it is a limitation with some page builders, you can use Elementor > Tools > URL replacement feature ( https://elementor.com/help/i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore/ ) to update the specific URL, or unfortunately, a manual action. We are aware of this issue and I let our developers know that you are having this issue, we can’t give an estimated time but I hope we can include the fix in a near future. Best Regards Patrick Freitas
Hello @sichtvorteil , I hope the above suggestions helped with addressing the issue using Ajax reload option. We haven’t heard from you for a while, so I’m marking this thread as resolved for now. Please feel free to reopen it, in case you still need our assistance. Best Regards, Dmytro