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supportFatal error: Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_billing_first_name() in /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-content/plugins/email-customizer-for-woocommerce/classes/class-wecmf-settings.php:438 Stack trace: #0 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-content/plugins/email-customizer-for-woocommerce/classes/class-wecmf-settings.php(426): WECMF_Settings->get_buyer_info() #1 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-content/plugins/email-customizer-for-woocommerce/classes/class-wecmf-settings.php(331): WECMF_Settings->get_woo_orders() #2 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-includes/class-wp-hook.php(324): WECMF_Settings->enqueue_admin_scripts() #3 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #4 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #5 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-admin/admin-header.php(118): do_action() #6 /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-admin/admin.php(239): require_once(‘…’) #7 {main} thrown in /var/www/vhosts/xxxxxxxxxxxxxxxxxx/httpdocs/wp-content/plugins/email-customizer-for-woocommerce/classes/class-wecmf-settings.php on line 438
Hi, Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you. Thank you!
Since we haven’t heard back from you, we believe that your issue is resolved. We are going to mark this thread as resolved. Thank you!
Hello, I still have the same problem….
Could you please provide the details that we requested through ticket? Thank you!
I had this exact same problem and contacted support. I was told to add this snippet to my functions.php file and it fixed it. add_filter('woocommerce_order_query_args', 'th9e_woocommerce_order_query_args', 99); function th9e_woocommerce_order_query_args($args){ if(isset($_GET['page']) && $_GET['page'] == 'thwecmf_email_customizer'){ $args['type'] = array('shop_order'); } return $args; }
@graymedialtd Glad to hear that!
Hi, Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you. Thank you!
Since we haven’t heard back from you, we believe that your issue is resolved. We are going to mark this thread as resolved. Thank you!
Hello, I still have the same problem….
Could you please provide the details that we requested through ticket? Thank you!
I had this exact same problem and contacted support. I was told to add this snippet to my functions.php file and it fixed it. add_filter('woocommerce_order_query_args', 'th9e_woocommerce_order_query_args', 99); function th9e_woocommerce_order_query_args($args){ if(isset($_GET['page']) && $_GET['page'] == 'thwecmf_email_customizer'){ $args['type'] = array('shop_order'); } return $args; }
@graymedialtd Glad to hear that!