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supportAll our pages crashed after updating the plugin to the latest version: Version 4.9.7. We first had to deactivate the plugin via FTP, but that didn’t work, so we had to completely uninstall it. Now, our AdSense ads aren’t displaying and are throwing countless errors. Our website headers, sliders, etc., take 10 seconds to load at best on mobiles. We no longer have an SEO plugin; our websites are a complete mess, even after removing the plugin. What do we do now? How do we fix all this? We’re in total chaos and need urgent solutions. All eight of our pages are experiencing problems because of the plugin update. Even though we completely uninstalled the plugin, the errors persist because something internal was corrupted. We urgently need effective solutions, please. This is the second consecutive corrupted update. We have during today 3,6 mb errors from all in one seo in our logs and increasing: errors: https://pastebin.com/TdscGWiZ more errors: https://pastebin.com/f5ZxKVUi
Hi @ibiza69 , Thanks for reaching out! I wanted to let you know that we have already initiated an internal discussion with our Development team regarding this issue. To further investigate and pinpoint the root cause, we require more details. Could you please reach out to us using our Basic Question form here- https://aioseo.com/contact/ ? We’re looking forward to helping you!
Hi @aurangajeb we went trhu Basic Question and found that we could run a DB SQL order in PhpMyAdmin, as this: DROP TABLE IF EXISTS wp_aioseo_cache That deleted the all in one cache table that was causing errors, then we installed your plugin back and websites are back well, very, very slow, but are back…. Maybe the plugin is consuming a lot of resources? Our websites weren’t slow before.
Hi @ibiza69 , Thank you for your follow-up! We don’t recommend deleting the AIOSEO cache table. If you haven’t already, please feel free to contact us using the Basic Question form, and we would be happy to investigate this further. Thanks.
Thanks @aurangajeb , after deleting the problematic table, and reinstalling back your plugin, the table was generated back again. Is this a problem?
@aurangajeb , the problems persist, so we have submitted a Basic Question, since we do not have access to the admin of our web pages…..
@aurangajeb I wrote to you through the BASIC form, but an AI bot keeps popping up, answering irrelevant questions, and I can’t get it to send anything to you.
Hey @ibiza69 , I believe I’ve been able to diagnose and fix the issue. Can you please try out this beta build and let me know if it resolves the errors for you? https://a.supportally.com/f/nVAn7F
Hello @arnaudbroes , thank you so much! The issue is that we’ve been working on it since 7:00 AM today, as we were seeing a message indicating that you only work Monday through Friday. Since we couldn’t afford to wait given the slowness and other problems we were facing, we dedicated all of Saturday to trying to resolve it across all our portals. At this point, we’re only dealing with this latest and only error; there are no others, just this single message, not hundreds: [16-May-2026 16:41:50 UTC] WordPress database error Commands out of sync; You can’t run this command now for query SELECT RELEASE_LOCK(‘aioseo_pre_updates’) made by AIOSEO\Plugin\Common\Utils\Database->AIOSEO\Plugin\Common\Utils\{closure}, AIOSEO\Plugin\Common\Utils\Database->releaseLock Do you think your medical plugin can fix this last error? It took us so many hours to get the websites stable that we’re a bit afraid to upload it via FTP and risk encountering other problems. Could you please confirm if this will solve it? Thanks again!
Hi @ibiza69 , Thanks for your patience! I’m glad to let you know that our Development team has released a new version of AIOSEO (4.9.7.2) with a hotfix that should address this issue. Here is our full Changelog for reference: https://aioseo.com/changelog/ Please go ahead and update to the latest version from your Plugins > Installed Plugins screen. After updating, see if the issue is resolved. Please feel free to let me know if you have any questions or encounter any issues. I’m here to help.
Hi @ibiza69 , We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation. Thanks!
Wel, it´s because you wrote me thru email and I answered you that the problem didn´t solve, that the all in one seo stills filling logs with errors, I didn´t get answer from you thru email.
Hi @ibiza69 , could you please provide the ticket number for our native support, so that I can check and follow up on it?
Hi @ibiza69 I found your ticket # 88540 and also noticed that your issue has been resolved there. Please feel free to reply there if you need further assistance. We’d be happy to help. Thanks!
Hi @ibiza69 , Thanks for reaching out! I wanted to let you know that we have already initiated an internal discussion with our Development team regarding this issue. To further investigate and pinpoint the root cause, we require more details. Could you please reach out to us using our Basic Question form here- https://aioseo.com/contact/ ? We’re looking forward to helping you!
Hi @aurangajeb we went trhu Basic Question and found that we could run a DB SQL order in PhpMyAdmin, as this: DROP TABLE IF EXISTS wp_aioseo_cache That deleted the all in one cache table that was causing errors, then we installed your plugin back and websites are back well, very, very slow, but are back…. Maybe the plugin is consuming a lot of resources? Our websites weren’t slow before.
Hi @ibiza69 , Thank you for your follow-up! We don’t recommend deleting the AIOSEO cache table. If you haven’t already, please feel free to contact us using the Basic Question form, and we would be happy to investigate this further. Thanks.
Thanks @aurangajeb , after deleting the problematic table, and reinstalling back your plugin, the table was generated back again. Is this a problem?
@aurangajeb , the problems persist, so we have submitted a Basic Question, since we do not have access to the admin of our web pages…..
@aurangajeb I wrote to you through the BASIC form, but an AI bot keeps popping up, answering irrelevant questions, and I can’t get it to send anything to you.
Hey @ibiza69 , I believe I’ve been able to diagnose and fix the issue. Can you please try out this beta build and let me know if it resolves the errors for you? https://a.supportally.com/f/nVAn7F
Hello @arnaudbroes , thank you so much! The issue is that we’ve been working on it since 7:00 AM today, as we were seeing a message indicating that you only work Monday through Friday. Since we couldn’t afford to wait given the slowness and other problems we were facing, we dedicated all of Saturday to trying to resolve it across all our portals. At this point, we’re only dealing with this latest and only error; there are no others, just this single message, not hundreds: [16-May-2026 16:41:50 UTC] WordPress database error Commands out of sync; You can’t run this command now for query SELECT RELEASE_LOCK(‘aioseo_pre_updates’) made by AIOSEO\Plugin\Common\Utils\Database->AIOSEO\Plugin\Common\Utils\{closure}, AIOSEO\Plugin\Common\Utils\Database->releaseLock Do you think your medical plugin can fix this last error? It took us so many hours to get the websites stable that we’re a bit afraid to upload it via FTP and risk encountering other problems. Could you please confirm if this will solve it? Thanks again!
Hi @ibiza69 , Thanks for your patience! I’m glad to let you know that our Development team has released a new version of AIOSEO (4.9.7.2) with a hotfix that should address this issue. Here is our full Changelog for reference: https://aioseo.com/changelog/ Please go ahead and update to the latest version from your Plugins > Installed Plugins screen. After updating, see if the issue is resolved. Please feel free to let me know if you have any questions or encounter any issues. I’m here to help.
Hi @ibiza69 , We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation. Thanks!
Wel, it´s because you wrote me thru email and I answered you that the problem didn´t solve, that the all in one seo stills filling logs with errors, I didn´t get answer from you thru email.
Hi @ibiza69 , could you please provide the ticket number for our native support, so that I can check and follow up on it?
Hi @ibiza69 I found your ticket # 88540 and also noticed that your issue has been resolved there. Please feel free to reply there if you need further assistance. We’d be happy to help. Thanks!