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Fatal Error on activation

Food Recipes · support · 2023-11-01T17:16:00+00:00

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support
aperturedesign unresolved
I’m getting a file not found fatal error on activation: Fatal error : require_once(): Failed opening required ‘/home/899327.cloudwaysapps.com/zmpgwnvbpf/public_html/wp-content/plugins/food-recipes/freemius/includes/fs-html-escaping-functions.php’ (include_path=’.:/usr/share/php’) in /home/899327.cloudwaysapps.com/zmpgwnvbpf/public_html/wp-content/plugins/food-recipes/freemius/require.php on line 16 Hello @aperturedesign I am sorry you are facing this issue. The file is present in the distributed plugin. https://plugins.trac.wordpress.org/browser/food-recipes/tags/2.6.1/freemius/includes/fs-html-escaping-functions.php I tried an installation on a barebone website and it worked alright. My assumption is that there is some form of disk cache that your host “cloudways app” is using or some form of opcode cache. Is there is a way to clear that cache? Cache counterintutive as I believe you have installed it for the first time Please let me know how it goes. If it still doesn’t work, I might need to login have a look. I can be reached at support@wptools.app as well. Kind Regards, Jayant

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wptools 2023-11-02T00:43:00+00:00

Hello @aperturedesign I am sorry you are facing this issue. The file is present in the distributed plugin. https://plugins.trac.wordpress.org/browser/food-recipes/tags/2.6.1/freemius/includes/fs-html-escaping-functions.php I tried an installation on a barebone website and it worked alright. My assumption is that there is some form of disk cache that your host “cloudways app” is using or some form of opcode cache. Is there is a way to clear that cache? Cache counterintutive as I believe you have installed it for the first time Please let me know how it goes. If it still doesn’t work, I might need to login have a look. I can be reached at support@wptools.app as well. Kind Regards, Jayant