Source evidence

Fatal error: Cannot redeclare class SA_Settings_API

Sprout Clients – CRM and Lead Management · support · 2017-08-05T22:21:00+00:00

Sprout Clients – CRM and Lead Management plugin evidence original source source API

mixedsentiment

highseverity

0.89relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 31 rows with source links

9.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

DaStorm resolved

Hello, I get the following error when trying to activate sprout-clients Hello, Apologies for the delayed response. There’s a load ordering issue that hasn’t yet been resolved when Sprout Invoices is installed and activated. The solution is to deactivate SI, active Sprout Clients, and re-activate SI. You will not need to worry about data loss when you deactivate.

Commercial Context

Opportunity

lead capture reliability

Leads-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor leads submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Fatal error: Cannot redeclare class SA_Settings_API: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: Fatal error: Cannot redeclare class SA_Settings_API Hello, I get the following error when trying to activate sprout-clients Hello, I get the following error when trying to activate sprout-clients Hello, Apologies for the delayed response.

Affected feature: api

bugs missing feature support setup

Plugin

API

Sprout Clients – CRM and Lead Management

50 active installs · 10.2K downloads · rating 100.0

client management crm emailing invoicing leads

Comments

1 shown

Dan Cameron 2017-08-06T18:24:00+00:00

Hello, Apologies for the delayed response. There’s a load ordering issue that hasn’t yet been resolved when Sprout Invoices is installed and activated. The solution is to deactivate SI, active Sprout Clients, and re-activate SI. You will not need to worry about data loss when you deactivate.