Source evidence

Fatal error

Songkick Concerts and Festivals · support · 2022-04-26T08:03:00+00:00

Songkick Concerts and Festivals plugin evidence original source source API

mixedsentiment

highseverity

0.9relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 27 rows with source links

14.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

smchugh resolved

Hi again – apologies for submitting another report so soon after you sorting the previous one! This is quite bizarre, because I made NO changes to my site, the last problem was resolved just by Songkick at your suggestion. The problem now is that the plugin was showing no entries at all for any geographic area. Of course, I imagined this was a SK problem again. But then, I found I couldn’t access my WP dashboard. I had to remove the Songkick plugin manually. I have no idea why this would happen, so I’ll paste the error message in case there’s anything obvious. (I can’t give a live URL to check as I need the back end to function). Thanks again. Fatal error: Uncaught Exception: WP_Http error response: 503 in /home/smchugh/public_html/jockrock/wp-content/plugins/songkick-concerts-and-festivals/songkick_events.php on line 79 Call stack: SongkickEvents::fetch() wp-content/plugins/songkick-concerts-and-festivals/songkick_events.php:31 SongkickEvents::test_api_call() wp-content/plugins/songkick-concerts-and-festivals/songkick_settings.php:13 check_api_key() wp-includes/class-wp-hook.php:303 WP_Hook::apply_filters() wp-includes/class-wp-hook.php:327 WP_Hook::do_action() wp-includes/plugin.php:470 do_action() wp-admin/admin.php:175 require_once() wp-admin/index.php:10` Thank you for submitting this error! This error happens when the Songkick API is temporarily unavailable, but that shouldn’t break the settings page! When the plugin settings is loaded, it does a check to confirm your API key is valid. When that check fails because the API was unavailable, it was throwing that error and breaking the page. I released a new version of the plugin 0.9.6 that will fix that. Hope that helps!

Commercial Context

Opportunity

agency visual QA and update safety

Widget visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect widget layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Fatal error: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Fatal error Hi again – apologies for submitting another report so soon after you sorting the previous one!

Affected feature: api

bugs compatibility missing feature support

Plugin

API

Songkick Concerts and Festivals

500 active installs · 23.4K downloads · rating 0.0

concerts events festivals songkick widget

Comments

1 shown

saleandro 2022-05-18T22:08:00+00:00

Thank you for submitting this error! This error happens when the Songkick API is temporarily unavailable, but that shouldn’t break the settings page! When the plugin settings is loaded, it does a check to confirm your API key is valid. When that check fails because the API was unavailable, it was throwing that error and breaking the page. I released a new version of the plugin 0.9.6 that will fix that. Hope that helps!