WPIntell

Source evidence

Fatal errof

Ocean Extra · support · 2025-11-11T14:59:00+00:00

complaintsentiment
highseverity
0.55relevance
2replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 18 rows with source links

27.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

13 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
blueberry25 resolved
Hi, My website stoped working today while yesterday it was working. I have only added a page so din’t do any updates or new settings. Here is the message I get: When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.8.3 Active theme: OceanWP Child (version 1.0) Current plugin: Ocean Extra (version 2.5.0) PHP version 8.2.29 Error Details ============= An error of type E_ERROR was caused in line 15 of the file /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/class/importer/wp-importer.php. Error message: Uncaught Error: Failed opening required '/home/zwxidmp/www/wp-admin/includes/import.php' (include_path='.:/usr/local/php8.2/lib/php') in /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/class/importer/wp-importer.php:15 Stack trace: #0 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(131): require_once() #1 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(74): OE_Onboarding_Wizard->includes() #2 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(57): OE_Onboarding_Wizard->__construct() #3 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(272): OE_Onboarding_Wizard::instance() #4 /home/zwxidmp/www/wp-content/plugins/ocean-extra/includes/onboarding/start.php(277): oe_onboarding_wizard() #5 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(175): require_once('/home/zwxidmp/w...') #6 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(224): Ocean_Extra->__construct() #7 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(33): Ocean_Extra::instance() #8 /home/zwxidmp/www/wp-content/plugins/ocean-extra/ocean-extra.php(36): Ocean_Extra() #9 /home/zwxidmp/www/wp-settings.php(545): include_once('/home/zwxidmp/w...') #10 /home/zwxidmp/www/wp-config.php(104): require_once('/home/zwxidmp/w...') #11 /home/zwxidmp/www/wp-load.php(50): require_once('/home/zwxidmp/w...') #12 /home/zwxidmp/www/wp-admin/admin-ajax.php(22): require_once('/home/zwxidmp/w...') #13 {main} thrown Thank you very much for your help. The page I need help with: [ log in to see the link] It looks like the problem disappeared so all good now. Thanks Hello @blueberry25 , Thanks for the update, and I’m glad to hear it’s working again. It might have been a temporary server issue or a partial file load on your host’s end. Hope it helps. Best Regards

Comments

2 shown
blueberry25 2025-11-11T20:22:00+00:00

It looks like the problem disappeared so all good now. Thanks

Shahin 2025-11-12T05:50:00+00:00

Hello @blueberry25 , Thanks for the update, and I’m glad to hear it’s working again. It might have been a temporary server issue or a partial file load on your host’s end. Hope it helps. Best Regards