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supportHello Pinpoint Support Team, I am writing to report a critical issue that has made the plugin’s backend unusable. The problem started immediately after I incorrectly configured and saved the Google Calendar API client credentials. Since that moment, the “Calendars” and “Settings” pages are stuck on “Loading data…”, and the browser console shows a fatal AJAX error. Console Error: Uncaught SyntaxError: Unexpected token '<', "<a href="h"... is not valid JSON at Object.success (backend-calendar.js:103:52) Environment Details: WordPress Version: 6.8.1 Pinpoint Plugin Version: 2.9.9.5.6 Hosting Provider: Hostinger (LiteSpeed Server) PHP Version: 8.2.28 Diagnosis & Troubleshooting Performed: My initial thought was an environmental issue, so I performed an exhaustive diagnostic process to rule out external factors. The error persisted through all the following steps: Deactivated all other plugins and switched to a default theme. Reinstalled WordPress core files. Cleared all server-side (LiteSpeed) and browser caches. Disabled server (ModSecurity) and application (Wordfence) firewalls via .htaccess . I also attempted to clean the database with DELETE FROM wp_options WHERE option_name LIKE '%dp_%'; , but this did not solve the issue. Conclusion: The evidence strongly suggests that the plugin has stored corrupted or invalid data related to the Google Calendar API and now cannot recover from this state. This causes a fatal PHP error during the backend AJAX call, preventing the JSON data from being generated. My key question is: How can I perform a complete and total reset of ONLY the Google Calendar integration settings? It seems my previous database cleanup was insufficient. Is there a specific option_name in the wp_options table, a transient, or even a separate database table I need to manually delete to completely purge the faulty Google Calendar credentials and allow the plugin to recover? Thank you for your help in resolving this. The page I need help with: [ log in to see the link]
Hello, and apologies for the delayed response. To resolve the issue, please remove the google_calendar_id option from the _dopbsp_settings_calendar table in your database. Have a nice day
Thank you! That worked. 🙂 Does this plugin allow to create a google meet meeting once the order/reservation is placed through WooCommerce?
The feature you’re referring to is not available.
Hello, and apologies for the delayed response. To resolve the issue, please remove the google_calendar_id option from the _dopbsp_settings_calendar table in your database. Have a nice day
Thank you! That worked. 🙂 Does this plugin allow to create a google meet meeting once the order/reservation is placed through WooCommerce?
The feature you’re referring to is not available.