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Failed to install

ONTRApages · support · 2017-05-17T12:47:00+00:00

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Conversation

support
Dávid Szabó unresolved
Hi there! Tried to install the plugin but it fails every time. Tried to manually install it too but nothing. After a couple of minutes, I realised that there are two ontrapages.php files in the zip. ( ontrapages.php and ONTRApages.php ) ONTRApages.php always overwrites the ontrapages.php so the plugin fails. Please consider changing it to something else so they aren’t conflicting. Changing ONTRApages.php to ontrapages2.php then I changing the require_once according to that made it work for me. Windows 10, XAMPP This topic was modified 9 years ago by Dávid Szabó . Thanks for letting us know! We will take a look at this and follow up! Thanks for your notice about this. Because most people are on linux hosting accounts the duplicate file overwrites the first one and installs OK. We haven’t had this reported yet and the distribution has been out there for a couple of months, which is embarrassing! We will get it updated! I guess you didn’t fix yet this simple issue, right? This reply was modified 8 years, 11 months ago by FixMyWP . The corrected file has not been distributed yet, and still contains the duplicate ONTRApages.php file. You can either download the zip file and remove that file or do as the OP did and rename the duplicate it if it is causing a problem. It does not cause a problem on linux systems running Apache. Thanks for the workaround @davidszabo ! It works for me too. The corrected file has been uploaded. This issue will not come up for anyone downloading on or after July 18, 2017.

Comments

6 shown
ontraportfrank 2017-05-17T17:41:00+00:00

Thanks for letting us know! We will take a look at this and follow up!

ontraportfrank 2017-05-17T18:11:00+00:00

Thanks for your notice about this. Because most people are on linux hosting accounts the duplicate file overwrites the first one and installs OK. We haven’t had this reported yet and the distribution has been out there for a couple of months, which is embarrassing! We will get it updated!

FixMyWP 2017-06-30T23:18:00+00:00

I guess you didn’t fix yet this simple issue, right? This reply was modified 8 years, 11 months ago by FixMyWP .

ontraportfrank 2017-07-01T00:13:00+00:00

The corrected file has not been distributed yet, and still contains the duplicate ONTRApages.php file. You can either download the zip file and remove that file or do as the OP did and rename the duplicate it if it is causing a problem. It does not cause a problem on linux systems running Apache.

Jaconé 2017-07-16T22:58:00+00:00

Thanks for the workaround @davidszabo ! It works for me too.

ontraportfrank 2017-07-18T13:55:00+00:00

The corrected file has been uploaded. This issue will not come up for anyone downloading on or after July 18, 2017.