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Failed to create/update post

Post to Google My Business (Google Business Profile) · support · 2023-12-15T05:09:00+00:00

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sintarta resolved
Hi, Since last update this error occur every time using plugin Post to Google My Business: There recently has been an issue publishing a post to one of your GMB locations: Failed to create/update post: Could not generate intermediate image file size. Can you resolve this? Thank you Hey @sintarta , I’ve made some changes to the way images are handled and that error is a direct result of it… The plugin will try to resize any image larger than 1200×900 for best display on GMB. But it will not be able to do that if certain PHP modules are not enabled. Make sure the gd and/or imagick PHP modules are enabled on your website. These modules are highly recommended to be enabled by WordPress itself as well. Can you please share the debug info from your site (Tools > Site Health > Info > “Copy site info to clipboard”)? That way I can confirm that this is the issue. ~ Koen Thank you for quick reply As you see gd and imagick are enabled ` wp-core version: 6.4.2 site_language: el user_language: el timezone: Europe/Athens permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 3 dotorg_communication: true wp-paths-sizes wordpress_path: /home/homepath/public_html wordpress_size: 145,57 MB (152639059 bytes) uploads_path: /home/homepath/public_html/wp-content/uploads uploads_size: 29,02 GB (31159507119 bytes) themes_path: /home/homepath/public_html/wp-content/themes themes_size: 32,81 MB (34402024 bytes) plugins_path: /home/homepath/public_html/wp-content/plugins plugins_size: 198,41 MB (208044854 bytes) database_size: 3,14 GB (3366551552 bytes) total_size: 32,52 GB (34921144608 bytes) wp-dropins (2) advanced-cache.php: true maintenance.php: true wp-active-theme name: JNews - Child Theme (jnews-child) version: 1.0.0 author: Jegtheme author_website: http://themeforest.net/user/jegtheme?ref=jegtheme parent_theme: JNews (jnews) theme_features: core-block-patterns, widgets-block-editor, menus, automatic-feed-links, title-tag, post-thumbnails, align-wide, customize-selective-refresh-widgets, post-formats, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, auto-load-next-post, editor-styles, editor-style, widgets theme_path: /home/homepath/public_html/wp-content/themes/jnews-child auto_update: Απενεργοποιμένο wp-parent-theme name: JNews (jnews) version: 11.2.0 author: Jegtheme author_website: http://jegtheme.com/ theme_path: /home/homepath/public_html/wp-content/themes/jnews auto_update: Απενεργοποιμένο wp-themes-inactive (3) Twenty Twenty-Four: version: 1.0, author: the WordPress team, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Twenty Twenty-Three: version: 1.3, author: η Ομάδα του WordPress, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Twenty Twenty-Two: version: 1.6, author: η Ομάδα του WordPress, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν wp-mu-plugins (1) [Forminator] - Custom Forminator upload path.: author: Thobk @ WPMUDEV, version: (undefined) wp-plugins-active (32) AdRotate Banner Manager: version: 5.12.7, author: Arnan de Gans, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Advanced Editor Tools: version: 5.9.2, author: Automattic, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν AutoConvert Greeklish Permalinks: version: 4.1.2, author: Dimitris Mavroudis, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Co-Authors Plus: version: 3.5.15, author: Mohammad Jangda, Daniel Bachhuber, Automattic, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Event Organiser: version: 3.12.4, author: Stephen Harris, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν EWWW Image Optimizer: version: 7.2.2, author: Exactly WWW, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Force Regenerate Thumbnails: version: 2.1.3, author: Exactly WWW, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Forminator: version: 1.28.0, author: WPMU DEV, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Instant Indexing: version: 1.1.17, author: Rank Math, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Breadcrumb: version: 11.0.0, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Detail Category Customizer: version: 11.0.0, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Essential: version: 11.0.7, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Frontend Translation: version: 11.0.1, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Gallery: version: 11.0.2, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Social Share: version: 11.0.2, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - View Counter: version: 11.0.1, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν JNews - Weather: version: 11.0.1, author: Jegtheme, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Loco Translate: version: 2.6.6, author: Tim Whitlock, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν MWW Scheduled Post Trigger: version: 3.2, author: Moss Web Works, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν NextScripts: Social Networks Auto-Poster: version: 4.4.3, author: NextScripts, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν OneSignal Push Notifications: version: 2.4.2, author: OneSignal, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Post to Google My Business: version: 3.1.21, author: Koen Reus, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Quantcast Choice: version: 2.0.8, author: Quantcast, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Rank Math SEO: version: 1.0.208.1, author: Rank Math, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Rank Math SEO PRO: version: 3.0.51, author: Rank Math, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν TaxoPress: version: 3.11.1, author: TaxoPress, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν UpdraftPlus - Backup/Restore: version: 1.23.13, author: UpdraftPlus.Com, DavidAnderson, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Woody code snippets (PHP snippets | Insert PHP): version: 2.4.10, author: Creative Motion, Will Bontrager Software, LLC will@willmaster.com , Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Wordfence Security: version: 7.11.0, author: Wordfence, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν WPBakery Page Builder: version: 7.3, author: Michael M - WPBakery.com, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν WP Rocket: version: 3.15.6, author: WP Media, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν WP Rocket - RUCSS Debugger: author: WP Rocket Support Team, version: (undefined), Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν wp-plugins-inactive (7) Autoremove Attachments: version: 1.3.1, author: Polygon Themes, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Bulk remove posts from category: version: 3.3, author: MasterNs, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Customizer Export/Import: version: 0.9.6, author: The Beaver Builder Team, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Members: version: 3.2.9, author: MemberPress, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Query Monitor: version: 3.15.0, author: John Blackbourn, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Redis Object Cache: version: 2.5.0, author: Till Krüss, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν WP Crontrol: version: 1.16.1, author: John Blackbourn & crontributors, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν wp-media image_editor: EWWWIO_Imagick_Editor imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2023-10-25 https://imagemagick.org imagick_version: 3.7.0 file_uploads: 1 post_max_size: 20M upload_max_filesize: 20M max_effective_size: 20 MB max_file_uploads: 20 gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: unknown wp-server server_architecture: Linux 3.10.0-962.3.2.lve1.5.60.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.4.33 64bit php_sapi: fpm-fcgi max_input_variables: 15000 time_limit: 6000 memory_limit: 2048M max_input_time: 6000 upload_max_filesize: 20M php_post_max_size: 20M curl_version: 8.4.0 OpenSSL/1.1.1w suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true current: 2023-12-15T10:59:20+00:00 utc-time: Friday, 15-Dec-23 10:59:20 UTC server-time: 2023-12-15T12:59:17+02:00 wp-database extension: mysqli server_version: 10.3.39-MariaDB client_version: mysqlnd 7.4.33 max_allowed_packet: 268435456 max_connections: 200 wp-constants WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/homepath/public_html/wp-content WP_PLUGIN_DIR: /home/homepath/public_html/wp-content/plugins WP_MEMORY_LIMIT: 512M WP_MAX_MEMORY_LIMIT: 1024M WP_DEBUG: true WP_DEBUG_DISPLAY: false WP_DEBUG_LOG: true SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Δεν έχει οριστεί WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined wp-filesystem wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable Thanks for sharing. Okay, that is odd! Perhaps it is the EWWW Image Optimizer, Autoremove Attachments or Force Regenerate Thumbnails plugin conflicting with the image resizing logic of my plugin? Either way I think I’ll turn the error into a “soft error” in the next update so it won’t prevent your posts from being published, and it will simply fall back onto the full size image. Thanks for answer Only EWWW Image Optimizer is enable Thank again This reply was modified 2 years, 5 months ago by sintarta .

Comments

4 shown
Koen Reus 2023-12-15T10:47:00+00:00

Hey @sintarta , I’ve made some changes to the way images are handled and that error is a direct result of it… The plugin will try to resize any image larger than 1200×900 for best display on GMB. But it will not be able to do that if certain PHP modules are not enabled. Make sure the gd and/or imagick PHP modules are enabled on your website. These modules are highly recommended to be enabled by WordPress itself as well. Can you please share the debug info from your site (Tools > Site Health > Info > “Copy site info to clipboard”)? That way I can confirm that this is the issue. ~ Koen

sintarta 2023-12-15T11:02:00+00:00

Thank you for quick reply As you see gd and imagick are enabled ` wp-core version: 6.4.2 site_language: el user_language: el timezone: Europe/Athens permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 3 dotorg_communication: true wp-paths-sizes wordpress_path: /home/homepath/public_html wordpress_size: 145,57 MB (152639059 bytes) uploads_path: /home/homepath/public_html/wp-content/uploads uploads_size: 29,02 GB (31159507119 bytes) themes_path: /home/homepath/public_html/wp-content/themes themes_size: 32,81 MB (34402024 bytes) plugins_path: /home/homepath/public_html/wp-content/plugins plugins_size: 198,41 MB (208044854 bytes) database_size: 3,14 GB (3366551552 bytes) total_size: 32,52 GB (34921144608 bytes) wp-dropins (2) advanced-cache.php: true maintenance.php: true wp-active-theme name: JNews - Child Theme (jnews-child) version: 1.0.0 author: Jegtheme author_website: http://themeforest.net/user/jegtheme?ref=jegtheme parent_theme: JNews (jnews) theme_features: core-block-patterns, widgets-block-editor, menus, automatic-feed-links, title-tag, post-thumbnails, align-wide, customize-selective-refresh-widgets, post-formats, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, auto-load-next-post, editor-styles, editor-style, widgets theme_path: /home/homepath/public_html/wp-content/themes/jnews-child auto_update: Απενεργοποιμένο wp-parent-theme name: JNews (jnews) version: 11.2.0 author: Jegtheme author_website: http://jegtheme.com/ theme_path: /home/homepath/public_html/wp-content/themes/jnews auto_update: Απενεργοποιμένο wp-themes-inactive (3) Twenty Twenty-Four: version: 1.0, author: the WordPress team, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Twenty Twenty-Three: version: 1.3, author: η Ομάδα του WordPress, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Twenty Twenty-Two: version: 1.6, author: η Ομάδα του WordPress, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν wp-mu-plugins (1) [Forminator] - Custom Forminator upload path.: author: Thobk @ WPMUDEV, version: (undefined) wp-plugins-active (32) AdRotate Banner Manager: version: 5.12.7, author: Arnan de Gans, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Advanced Editor Tools: version: 5.9.2, author: Automattic, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν AutoConvert Greeklish Permalinks: version: 4.1.2, author: Dimitris Mavroudis, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Co-Authors Plus: version: 3.5.15, author: Mohammad Jangda, Daniel Bachhuber, Automattic, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Event Organiser: version: 3.12.4, author: Stephen Harris, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν EWWW Image Optimizer: version: 7.2.2, author: Exactly WWW, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Force Regenerate Thumbnails: version: 2.1.3, author: Exactly WWW, Οι αυτόματες ενημερώσεις απενεργοποιήθηκαν Forminator: version: 1.28.0, a...

Koen Reus 2023-12-18T12:10:00+00:00

Thanks for sharing. Okay, that is odd! Perhaps it is the EWWW Image Optimizer, Autoremove Attachments or Force Regenerate Thumbnails plugin conflicting with the image resizing logic of my plugin? Either way I think I’ll turn the error into a “soft error” in the next update so it won’t prevent your posts from being published, and it will simply fall back onto the full size image.

sintarta 2023-12-18T12:19:00+00:00

Thanks for answer Only EWWW Image Optimizer is enable Thank again This reply was modified 2 years, 5 months ago by sintarta .