Source evidence

All settings lost after update and export/import settings not working

Send PDF for Contact Form 7 · support · 2025-12-03T10:04:00+00:00

Send PDF for Contact Form 7 plugin evidence original source source API

complaintsentiment

highseverity

0.9relevance

1replies

Evidence linked to opportunitycommercial context

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Conversation

support

aledef unresolved

Hi, I updated from 1.0.2.4 to 1.0.3.7 Now all forms setting are vanished, so i lost all my settings on all my forms! On top of that export/import settings is not working, so I can’t import from v 1.0.2.4 json settings file that I had fortunately saved. I had to go back to version 1.0.2.4 and import a my settings from there. So now I’m stuck with v. 1.0.2.4 and I can’t update! I’m using this plugins from years now, and this is not the first time I loose all my settings after an update. I know you work in your spare time, and I appreciate it, but and I’m afraid to say It looks like this plugin gets new bugs on each update, making it a difficult choice for those who manage websites with professional needs. Any help please? Let me know if you need me to send you a copy of my Json file for debugging. Thankyou I’m sorry to hear that. Actually, I work on this in my spare time and do what I can to improve the code, develop the extension, and keep it up and running. Right now, I’m using Claude Opus a bit to help with certain tasks; I hope this will improve stability. I’m going to work on full data backup and restore. Best regards This reply was modified 3 weeks, 3 days ago by Florent Maillefaud . This reply was modified 3 weeks, 3 days ago by Florent Maillefaud .

Commercial Context

Opportunity

lead capture reliability

Form lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor form submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

codex:gpt-5.5

Summary: An update wiped form PDF settings and the saved export/import backup could not restore them, leaving a professional site stuck on an old version.

Evidence quote: all forms setting are vanished, so i lost all my settings on all my forms

Affected feature: settings backup restore

bugs migration support settings backup restore

Plugin

API

Send PDF for Contact Form 7

9.0K active installs · 368.5K downloads · rating 86.0

attachment contact form 7 form pdf send

Comments

1 shown

Florent Maillefaud 2026-05-04T07:44:00+00:00

I’m sorry to hear that. Actually, I work on this in my spare time and do what I can to improve the code, develop the extension, and keep it up and running. Right now, I’m using Claude Opus a bit to help with certain tasks; I hope this will improve stability. I’m going to work on full data backup and restore. Best regards This reply was modified 3 weeks, 3 days ago by Florent Maillefaud . This reply was modified 3 weeks, 3 days ago by Florent Maillefaud .