Source evidence

existing accounts

EU VAT Guard for WooCommerce · support · 2026-02-05T16:26:00+00:00

EU VAT Guard for WooCommerce plugin evidence original source source API

mixedsentiment

highseverity

0.88relevance

5replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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Conversation

support

antonic93 resolved

Hi, I set up the plugin, but for already registered users (who haven’t registered with a VAT number), the checkout is blocked and can only be unlocked by editing the card in the customer’s account. How can I bypass this? Hi! Thanks for reaching out. I will try to reproduce this on my own install and see how I can fix this. I assume you have VAT number marked as required? Do you use the new block-based checkout or the classic one? Having a VAT number in the account itself should not be mandatory, only supplying one on the checkout screen (which will then be saved) This reply was modified 3 months, 3 weeks ago by GP . Thanks for the reply, I use the classic! Hi, I just tried it on my test setup: VAT not required and not on registration form Registered a new customer (No VAT number entered) Added item to cart Go to checkout Entered a valid VAT in the VAT field Placed order I’m happy to take a closer look at your setup to see if there are any bugs I missed. It seems to have been resolved or did I miss something 🤣 At least I didn’t change anything, but glad it’s fixed. Don’t hesitate to contact me again in the future if you run into any problems, although email (address mentioned in the plugin) might be faster.

Commercial Context

Opportunity

checkout and revenue assurance

Tax revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor tax failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: existing accounts: users show bugs, support, setup pain that may indicate a product gap.

Evidence quote: existing accounts Hi, I set up the plugin, but for already registered users (who haven’t registered with a VAT number), the checkout is blocked and can only be unlocked by editing the card in the customer’s account.

Affected feature: checkout

bugs support setup support

Plugin

API

EU VAT Guard for WooCommerce

100 active installs · 1.8K downloads · rating 100.0

b2b eu reverse charge tax vat

Comments

5 shown

GP 2026-02-05T16:37:00+00:00

Hi! Thanks for reaching out. I will try to reproduce this on my own install and see how I can fix this. I assume you have VAT number marked as required? Do you use the new block-based checkout or the classic one? Having a VAT number in the account itself should not be mandatory, only supplying one on the checkout screen (which will then be saved) This reply was modified 3 months, 3 weeks ago by GP .

antonic93 2026-02-05T16:40:00+00:00

Thanks for the reply, I use the classic!

GP 2026-02-05T17:06:00+00:00

Hi, I just tried it on my test setup: VAT not required and not on registration form Registered a new customer (No VAT number entered) Added item to cart Go to checkout Entered a valid VAT in the VAT field Placed order I’m happy to take a closer look at your setup to see if there are any bugs I missed.

antonic93 2026-02-05T17:13:00+00:00

It seems to have been resolved or did I miss something 🤣

GP 2026-02-05T18:04:00+00:00

At least I didn’t change anything, but glad it’s fixed. Don’t hesitate to contact me again in the future if you run into any problems, although email (address mentioned in the plugin) might be faster.