Source evidence

Error with Timezones

ShiftController Employee Shift Scheduling · support · 2022-10-17T18:21:00+00:00

ShiftController Employee Shift Scheduling plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

2replies

Evidence onlycommercial context

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Conversation

support

terra3110 resolved

Hi, I use WordPress 6.0.2 on Ubuntu and tries this plugin, but it broke the Website with the following error: Error Details ============= An error of type E_ERROR was caused in line 111 of the file /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/time.php. Error message: Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (Etc/GMT+13) in /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/time.php:111 Stack trace: #0 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/time.php(111): DateTimeZone->__construct() #1 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/time.php(79): HC3_Time->setTimezone() #2 [internal function]: HC3_Time->__construct() #3 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/dic.php(234): ReflectionClass->newInstanceArgs() #4 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/dic.php(229): HC3_Dic->make() #5 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/dic.php(229): HC3_Dic->make() #6 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/dic.php(229): HC3_Dic->make() #7 /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/dic.php(229): HC3_Dic->make() #8 /home/www/htdocs/petvillanz/wp-content/plugins/shif We are in New Zealand, timezone is NZDT Frank The page I need help with: [ log in to see the link] Hello, thank you for your feedback, I’m sorry for not replying sooner. Could you please set your WordPress timezone (in Settings, General) to “Pacific/Auckland” instead of the current “UTC+13”, it should resolve the issue. Also we’ve added a fix in our latest version update so it won’t break this way. Many thanks, that solve the problem ! 🙂

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Analysis

heuristic-v1

Summary: Error with Timezones: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Error with Timezones Hi, I use WordPress 6.0.2 on Ubuntu and tries this plugin, but it broke the Website with the following error: Error Details ============= An error of type E_ERROR was caused in line 111 of the file /home/www/htdocs/petvillanz/wp-content/plugins/shiftcontroller/hc3/time.php.

Affected feature: bugs

bugs compatibility missing feature support

Plugin

API

ShiftController Employee Shift Scheduling

700 active installs · 127.0K downloads · rating 88.0

employee roster rota shift staff

Comments

2 shown

plainware 2022-10-20T22:38:00+00:00

Hello, thank you for your feedback, I’m sorry for not replying sooner. Could you please set your WordPress timezone (in Settings, General) to “Pacific/Auckland” instead of the current “UTC+13”, it should resolve the issue. Also we’ve added a fix in our latest version update so it won’t break this way.

terra3110 2022-10-20T22:50:00+00:00

Many thanks, that solve the problem ! 🙂