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supportHi, the plug-in used to work but now we have some troubles. The brand is still displayed at the product, but when you click on the logo OR when going directly to the permalink brand there is a fatal error message: Es gab einen kritischen Fehler auf deiner Website. Erfahre mehr über die Problembehandlung in WordPress. I have already changed the permalink vrom the woocommerce brands to “woo-brands” as shown in the forum, but it still doesn´t work. Any suggestions? Should I disable the plug-in and the activate it again? But I want to be sure that the brand data is not deleted. We are using WordPress 6.8.2, WooCommerce 10.1.2, Perfect Brand 3.6.0, PHP 8.1 This topic was modified 8 months, 2 weeks ago by lebensqishop . The page I need help with: [ log in to see the link]
@lebensqishop Hi mate, Please share your PHP error log details PHP stores error logs in /var/log/apache2 if PHP is an apache2 module. Shared hosts are often storing log files in your root directory subfolder. If you’re using cPanel, the master log file you’re probably looking for is stored (by default) at: /usr/local/apache/logs/error_log If you’re not sure where to find PHP error logs please contact your hosting provider. Best regards, Quadlayers Support Team.
Hope this is what you need…. https://www.lebens-qi.at/error_logs/lebens-qi.at_error_log.4303c.txt This reply was modified 8 months, 1 week ago by lebensqishop .
@lebensqishop Hi mate, Thanks for the update. To investigate this in a personalized way, please open a support ticket on our platform: http://urbiport.freshdesk.com/a/home This will allow our team to review your case in detail. Best regards, Quadlayers Support Team.
@lebensqishop Hi mate, Please share your PHP error log details PHP stores error logs in /var/log/apache2 if PHP is an apache2 module. Shared hosts are often storing log files in your root directory subfolder. If you’re using cPanel, the master log file you’re probably looking for is stored (by default) at: /usr/local/apache/logs/error_log If you’re not sure where to find PHP error logs please contact your hosting provider. Best regards, Quadlayers Support Team.
Hope this is what you need…. https://www.lebens-qi.at/error_logs/lebens-qi.at_error_log.4303c.txt This reply was modified 8 months, 1 week ago by lebensqishop .
@lebensqishop Hi mate, Thanks for the update. To investigate this in a personalized way, please open a support ticket on our platform: http://urbiport.freshdesk.com/a/home This will allow our team to review your case in detail. Best regards, Quadlayers Support Team.