Source evidence

Error with API Connection Status

Shipping Live Rates for FedEx for WooCommerce · support · 2024-12-12T08:45:00+00:00

Shipping Live Rates for FedEx for WooCommerce plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

2replies

Evidence onlycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

softcarop resolved

Hello, I have install the plugin FedEx Live Rates and i have add the right Production key-Credentials (API Key, Secret Key & FedEx Account Number) to the Rest Api form, but i take back the below API Connection Status: Rates and transit times are not available for the account number entered. For immediate assistance, please contact your local FedEx Customer Service. Best Regarts Antreas Hi @softcarop , This notice comes directly from FedEx. As stated: Rates and transit times are not available for the account number entered. Please reach out to FedEx directly to verify if there are any restrictions or additional authorization steps for your account. Best regards, Ola As we haven’t got any replies, I’m marking this topic as resolved for now. If you have any additional questions, please let us know, we’ll be happy to help. Best regards, Tomek

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Error with API Connection Status: users show bugs, support, setup pain that may indicate a product gap.

Evidence quote: Error with API Connection Status Hello, I have install the plugin FedEx Live Rates and i have add the right Production key-Credentials (API Key, Secret Key & FedEx Account Number) to the Rest Api form, but i take back the below API Connection Status: Rates and transit times are not available for the account number entered.

Affected feature: form

bugs support setup support

Plugin

API

Shipping Live Rates for FedEx for WooCommerce

2.0K active installs · 191.2K downloads · rating 86.0

fedex fedex live rates fedex rates fedex shipping fedex woocommerce

Comments

2 shown

kozyraola 2024-12-13T08:32:00+00:00

Hi @softcarop , This notice comes directly from FedEx. As stated: Rates and transit times are not available for the account number entered. Please reach out to FedEx directly to verify if there are any restrictions or additional authorization steps for your account. Best regards, Ola

tograczyk 2024-12-23T19:49:00+00:00

As we haven’t got any replies, I’m marking this topic as resolved for now. If you have any additional questions, please let us know, we’ll be happy to help. Best regards, Tomek