WPIntell

Source evidence

Error Purchasing Label

WooCommerce Shipping · support · 2025-10-22T16:54:00+00:00

WooCommerce Shipping plugin evidence original source source API
mixedsentiment
mediumseverity
0.78relevance
3replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 29 rows with source links

20.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
mindykatzen resolved
We had two labels to print today. The first one printed fine with no issues. The second one gave us an error. https://snipboard.io/oUntck.jpg We changed the Credit Card on file and got the same issue. It happened two days ago with a split shipment. The first label printed, and the second one gave an error. Note: This is for the WooCommerce Shipping plugin Hi @mindykatzen , Thank you for reaching out and for sharing the screenshot. Issues like this can indeed be frustrating considering the first purchase was successful. I’ve received your message and escalated it internally. Please allow some time for us to review the issue. I’ll follow up with you once we have an update on the error. Hi @mindykatzen , As promised, here’s a follow-up. To investigate this issue more thoroughly and provide better assistance, please create a support ticket at woocommerce.com using this direct link: https://woocommerce.com/my-account/contact-support/#contact-us

Comments

3 shown
mindykatzen 2025-10-22T16:56:00+00:00

Note: This is for the WooCommerce Shipping plugin

Moses M. (woo-hc) 2025-10-22T20:15:00+00:00

Hi @mindykatzen , Thank you for reaching out and for sharing the screenshot. Issues like this can indeed be frustrating considering the first purchase was successful. I’ve received your message and escalated it internally. Please allow some time for us to review the issue. I’ll follow up with you once we have an update on the error.

Moses M. (woo-hc) 2025-10-23T08:01:00+00:00

Hi @mindykatzen , As promised, here’s a follow-up. To investigate this issue more thoroughly and provide better assistance, please create a support ticket at woocommerce.com using this direct link: https://woocommerce.com/my-account/contact-support/#contact-us