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Contact Form 7: Zoho Leads integration · support · 2017-12-06T13:48:00+00:00

Contact Form 7: Zoho Leads integration plugin evidence original source source API
complaintsentiment
highseverity
0.96relevance
2replies
Evidence linked to opportunitycommercial context

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jadams1974 unresolved
Im getting this error when i use this plugin. Fatal error: Uncaught exception ‘ZohoException’ with message ‘Unable to populate data, please check if mandatory value is entered correctly.’ in /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php:193 Stack trace: #0 /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php(130): Zoho->check_successful_xml(‘<?xml version=”…’) #1 /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php(86): Zoho->insert_record(‘Leads’, Array) #2 [internal function]: cf7zl_cf7_email_hook(Object(WPCF7_ContactForm)) #3 /home/youhavepower/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array(‘cf7zl_cf7_email…’, Array) #4 /home/youhavepower/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #5 /home/youhavepower/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/youhavepower/public_html/wp-content/plugins/contact-form-7/includes/submission.php(288): do_action(‘wpcf7_before_se…’, in /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php on line 193 The page I need help with: [ log in to see the link] Hello @jadams1974 ! There are two mandatory fields in Zoho Leads: company and last-name. So you need to put it into your form to avoid this type of error. If you do not want this 2 fields visible in the form, you can put it hidden including this 2 tags in contact form 7 like the example below: [hidden last-name “N/A”] [hidden company “N/A”] After this it will work nicely. Please let me know if it worked for you. Regards, Augusto I am not getting the email or the phone or first name into zoho. Only last name is populating. I have made emial, first name, last name, phone all mandatory both in CRM and in form. See form here. http://www.youhavepower.com/contact-us Thank you

Comments

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Augusto 2017-12-06T21:38:00+00:00

Hello @jadams1974 ! There are two mandatory fields in Zoho Leads: company and last-name. So you need to put it into your form to avoid this type of error. If you do not want this 2 fields visible in the form, you can put it hidden including this 2 tags in contact form 7 like the example below: [hidden last-name “N/A”] [hidden company “N/A”] After this it will work nicely. Please let me know if it worked for you. Regards, Augusto

jadams1974 2017-12-26T02:07:00+00:00

I am not getting the email or the phone or first name into zoho. Only last name is populating. I have made emial, first name, last name, phone all mandatory both in CRM and in form. See form here. http://www.youhavepower.com/contact-us Thank you