Source evidence

Error on latest version

ClimateClick: Climate Action for all · support · 2019-12-23T16:57:00+00:00

ClimateClick: Climate Action for all plugin evidence original source source API

mixedsentiment

highseverity

0.89relevance

1replies

Evidence onlycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

supportowpok resolved

Dear support, We get this error using the latest versions of WooCommerce and your plugin: CRITICAL Uncaught Error: Call to a member function get_customer_id() on null in /home/deb16365n2/domains/happytowels.nl/public_html/wp-content/plugins/co2ok-plugin-woocommerce/co2ok-plugin.php:337 Stack trace: #0 /home/deb16365n2/domains/happytowels.nl/public_html/wp-includes/class-wp-hook.php(288): co2ok_plugin_woocommerce\Co2ok_Plugin->co2ok_plugin_woocommerce\{closure}('') #1 /home/deb16365n2/domains/happytowels.nl/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /home/deb16365n2/domains/happytowels.nl/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/deb16365n2/domains/happytowels.nl/public_html/wp-settings.php(523): do_action('init') #4 /home/deb16365n2/domains/happytowels.nl/public_html/wp-config.php(117): require_once('/home/deb16365n...') #5 /home/deb16365n2/domains/happytowels.nl/public_html/wp-load.php(37): require_once('/home/deb16365n...') #6 /home/deb16365n2/domains/happytowels.nl/public_html/wp-blog-header.php(13): require_once('/home/deb163 in /home/deb16365n2/domains/happytowels.nl/public_html/wp-content/plugins/co2ok-plugin-woocommerce/co2ok-plugin.php op de lijn 337 Is this a known issue? Thanks WP-OK Hi WP-OK, Sorry for the late response – somehow support topics don’t cause email notifications – gonna look into that. The issue you mentioned should be resolved in the latest version – we apologize for any inconvieniance this has caused. Should you run into an issue in the future, feel free to contact us directly via make@co2ok.eco or the phone number listed on our site. Thanks for helping us fight climate change! 💚

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Error on latest version: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Error on latest version Dear support, We get this error using the latest versions of WooCommerce and your plugin: CRITICAL Uncaught Error: Call to a member function get_customer_id() on null in /home/deb16365n2/domains/happytowels.nl/public_html/wp-content/plugins/co2ok-plugin-woocommerce/co2ok-plugin.php:337 Stack trace: #0 /home/deb16365n2/domains/happytow

Affected feature: email

bugs compatibility missing feature support

Plugin

API

ClimateClick: Climate Action for all

10 active installs · 8.9K downloads · rating 92.0

carbon offsetting climate neutral co2 footprint green sustainability

Comments

1 shown

Climate Click 2020-02-05T11:55:00+00:00

Hi WP-OK, Sorry for the late response – somehow support topics don’t cause email notifications – gonna look into that. The issue you mentioned should be resolved in the latest version – we apologize for any inconvieniance this has caused. Should you run into an issue in the future, feel free to contact us directly via make@co2ok.eco or the phone number listed on our site. Thanks for helping us fight climate change! 💚