Source evidence

Error message when attempting setup wizard

ThumbPress – Compress Images, Manage Thumbnails, Detect Image Issues, WebP/AVIF, Lazy Loading, Hotlinking & More · support · 2024-07-28T12:30:00+00:00

ThumbPress – Compress Images, Manage Thumbnails, Detect Image Issues, WebP/AVIF, Lazy Loading, Hotlinking & More plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 25 rows with source links

20.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

20 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

raygulick resolved

Getting the following message: Sorry, you are not allowed to access this page. The page I need help with: [ log in to see the link] Hi Ray! Thank you for bringing this issue to our attention. We want to inform you that we have removed the setup wizard. There is no need for concern; you encountered it once after the initial installation, but it will not reappear. We’ve fixed this issue, so the setup wizard won’t be shown even after a fresh installation and activation following the next release. If you need any kind of assistance, please don’t hesitate to reach out to us. Thank you! Not seeing an update… Hi @raygulick We’d like to let you know that we’ve released a new version of ThumbPress 5.5 where this issue has been resolved. Could you kindly update the plugin to the latest version and check if everything is working fine? Please don’t forget to take a backup of the site before updating the plugin. If you face any issues, please do not hesitate to let us know. Thank you!

Commercial Context

Opportunity

performance monitoring and client reporting

Image Optimization speed regression monitoring for keeping sites fast and proving optimization work

Buyer: site owners, agencies, and maintenance teams

Wedge: detect image optimization slowdowns, cache conflicts, asset regressions, and client-report impact

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Error message when attempting setup wizard: users show bugs, support, migration pain that may indicate a product gap.

Evidence quote: Error message when attempting setup wizard Getting the following message: Sorry, you are not allowed to access this page.

Affected feature: form

bugs support migration setup

Plugin

API

ThumbPress – Compress Images, Manage Thumbnails, Detect Image Issues, WebP/AVIF, Lazy Loading, Hotlinking & More

30.0K active installs · 1.3M downloads · rating 72.0

compress images image optimization media library cleaner thumbnail manager webp converter

Comments

3 shown

Nazifa Bhuiyan 2024-07-29T09:30:00+00:00

Hi Ray! Thank you for bringing this issue to our attention. We want to inform you that we have removed the setup wizard. There is no need for concern; you encountered it once after the initial installation, but it will not reappear. We’ve fixed this issue, so the setup wizard won’t be shown even after a fresh installation and activation following the next release. If you need any kind of assistance, please don’t hesitate to reach out to us. Thank you!

raygulick 2024-07-29T15:40:00+00:00

Not seeing an update…

Nazifa Bhuiyan 2024-07-30T06:49:00+00:00

Hi @raygulick We’d like to let you know that we’ve released a new version of ThumbPress 5.5 where this issue has been resolved. Could you kindly update the plugin to the latest version and check if everything is working fine? Please don’t forget to take a backup of the site before updating the plugin. If you face any issues, please do not hesitate to let us know. Thank you!