Source evidence

«Error in processing!» on import

Export Import Menus · support · 2020-08-11T13:31:00+00:00

Export Import Menus plugin evidence original source source API

mixedsentiment

mediumseverity

0.85relevance

4replies

Evidence linked to opportunitycommercial context

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Open evidence

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3 / 19 rows with source links

15.8% of this page's analysis has direct source links.

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16 rows with no attached evidence

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Conversation

support

Martin Sauter resolved

I have exported a custom menu from site A and tried to import it into site B. All I get is the error message «Error in processing!». I am running WordPress v5.4.2 and Export Import Menus v1.5.0. Hi @martinsauter , The import must be done on the same website from which you exported the JSON file (Same domain) else the import will not work as the posts and their Post ID which is on A website it’s not required that the same posts is available on B website also. Can you please try the export and import feature on the same website and let me know if there is any issue so that i can look into it and sort it out. Thanks, Akshay Menariya Hi @akshay-menariya Thank you for your clarification. My idea was to build a custom menu which contains only individual links (just URLs, no references to posts) and export it into another WordPress install. If this is not possible, then we don’t need to test this further. But if you can import the exported menu only into the same WordPress installation: Why would you do that? What’s the use case? Cheers, Martin This reply was modified 5 years, 9 months ago by Martin Sauter . Reason: Additional question added Hi @martinsauter , The primary purpose of this plugin is to provide Backup with export and import feature with large number of menu items with multiple configuration like Uber menus and Mega menu. If you only have a URLs then it will definitely work with other website as well. Can you please disable all other plugins and check if it works. Might be some other plugin is conflicting the AJAX. Thanks, Akshay Menariya Hi @martinsauter , Can you please send me your Skype Id so that we can connect and i can understand the issues easily and proceed further. Thanks, Akshay Menariya This reply was modified 5 years, 9 months ago by Akshay Menariya .

Commercial Context

Opportunity

migration and recovery assurance

Exporter preflight and recovery verification for moving, restoring, or rolling back sites without failed handoffs

Buyer: site owners, agencies, and maintenance teams

Wedge: preflight exporter jobs, verify restore/import output, and flag failed handoffs

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: «Error in processing!» on import: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: «Error in processing!» on import I have exported a custom menu from site A and tried to import it into site B.

Affected feature: import

bugs compatibility missing feature support

Plugin

API

Export Import Menus

10.0K active installs · 188.1K downloads · rating 72.0

export menus exporter import menus menus backup wordpress menus

Comments

4 shown

Akshay Menariya 2020-08-12T12:46:00+00:00

Hi @martinsauter , The import must be done on the same website from which you exported the JSON file (Same domain) else the import will not work as the posts and their Post ID which is on A website it’s not required that the same posts is available on B website also. Can you please try the export and import feature on the same website and let me know if there is any issue so that i can look into it and sort it out. Thanks, Akshay Menariya

Martin Sauter 2020-08-12T12:53:00+00:00

Hi @akshay-menariya Thank you for your clarification. My idea was to build a custom menu which contains only individual links (just URLs, no references to posts) and export it into another WordPress install. If this is not possible, then we don’t need to test this further. But if you can import the exported menu only into the same WordPress installation: Why would you do that? What’s the use case? Cheers, Martin This reply was modified 5 years, 9 months ago by Martin Sauter . Reason: Additional question added

Akshay Menariya 2020-08-12T13:08:00+00:00

Hi @martinsauter , The primary purpose of this plugin is to provide Backup with export and import feature with large number of menu items with multiple configuration like Uber menus and Mega menu. If you only have a URLs then it will definitely work with other website as well. Can you please disable all other plugins and check if it works. Might be some other plugin is conflicting the AJAX. Thanks, Akshay Menariya

Akshay Menariya 2020-08-12T13:17:00+00:00

Hi @martinsauter , Can you please send me your Skype Id so that we can connect and i can understand the issues easily and proceed further. Thanks, Akshay Menariya This reply was modified 5 years, 9 months ago by Akshay Menariya .