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Source evidence

error in elementor

Templately – Elementor & Gutenberg Template Library: 6500+ Free & Pro Ready Templates And Cloud! · support · 2022-12-18T05:20:00+00:00

Templately – Elementor & Gutenberg Template Library: 6500+ Free & Pro Ready Templates And Cloud! plugin evidence original source source API
mixedsentiment
mediumseverity
0.84relevance
3replies
Evidence linked to opportunitycommercial context

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4 / 34 rows with source links

11.8% of this page's analysis has direct source links.

0 build-decision rows missing links

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30 rows with no attached evidence

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Conversation

support
eugenem resolved
I get this error when clicking templately button at elementor (E 3.9.1, WP 5.3.14). Uncaught TypeError: yr.getQueryArgs is not a function Zp templately.js:22019 gw templately.js:34166 je react-dom.min.js:78 Hello @eugenem , I am sorry to hear about this inconvenience. I have checked your issue and tried to reproduce it on my end. I have installed the same WordPress and Elementor versions you mentioned. But I couldn’t reproduce the same problem. It seems like you’re using a backdated version of WordPress. Did you try Templately with the latest WordPress also? By the way, It would be really helpful if you please share some screenshots of these errors and your Site Info then I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard . Then paste it in PasteBin and share the link with us. Thank you Hello @eugenem , Greetings. Hope you are doing well. I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. Please let us know. I wish you a good day. Thank you! Hi @eugenem , We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am resolving this topic. Have a nice day!

Comments

3 shown
Kawshar Ahmed 2022-12-18T11:38:00+00:00

Hello @eugenem , I am sorry to hear about this inconvenience. I have checked your issue and tried to reproduce it on my end. I have installed the same WordPress and Elementor versions you mentioned. But I couldn’t reproduce the same problem. It seems like you’re using a backdated version of WordPress. Did you try Templately with the latest WordPress also? By the way, It would be really helpful if you please share some screenshots of these errors and your Site Info then I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard . Then paste it in PasteBin and share the link with us. Thank you

Kawshar Ahmed 2022-12-21T05:47:00+00:00

Hello @eugenem , Greetings. Hope you are doing well. I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. Please let us know. I wish you a good day. Thank you!

Kawshar Ahmed 2022-12-26T05:28:00+00:00

Hi @eugenem , We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am resolving this topic. Have a nice day!