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supportHi, as my subject says, an error comes out when I try to import Rank Math data: it opens a blank page (Worpress>Error) -> https://wp.coleds.com/wp-admin/admin-post.php?action=sseo_rankmath_import I’ve tried to import Rank Math data with Rank Math plugin activated and deactivated but it’s the same. What can I do?
Thank you for informing me. Can you send me your error log or a screen shot of the error? I need more information to work with so I can debug your problem. Thank you!
As I wrote you, it’s just a blank page –> see https://imgur.com/a/Or1RTbP I’ve tried to see the code behind this page, but there’s no error code or similar (I’d send you the .txt file or the .htm file but this option is not available)
Thank you, I will look into it.
I have tested the import functionality of SimpleSEO and it works without issue. This is with PHP 7.4.33 with the newest WordPress install. What version of PHP are you running? Can you search your PHP error log and see if anything pops up on that date and time?
WordPress 6.1.1 PHP 8.1.13 How (or where) can I search the php error log?
https://stackoverflow.com/questions/5127838/where-does-php-store-the-error-log-php-5-apache-fastcgi-and-cpanel This should direct you in the right direction. If you have FTP access you can find the error log in there. Possible a file called “error_log”, or a folder called “logs”. It depends upon your hosting provider and server operating system. You can also turn on debug mode in WordPress and run the import again, that will show the errors. https://wordpress.org/support/article/debugging-in-wordpress/
@olistic I would recommend using PHP 7.4 or 8.0 for the time being. It seems there are lots of issues with PHP 8.1 and WordPress. Changing my development server for SimpleSEO to 8.1.13 and I see the minimum of 500+ errors regardings WordPress, not SimpleSEO. I’m going to mark this as resolved as its a conflict with PHP 8.1 & WordPress.
Thank you for informing me. Can you send me your error log or a screen shot of the error? I need more information to work with so I can debug your problem. Thank you!
As I wrote you, it’s just a blank page –> see https://imgur.com/a/Or1RTbP I’ve tried to see the code behind this page, but there’s no error code or similar (I’d send you the .txt file or the .htm file but this option is not available)
Thank you, I will look into it.
I have tested the import functionality of SimpleSEO and it works without issue. This is with PHP 7.4.33 with the newest WordPress install. What version of PHP are you running? Can you search your PHP error log and see if anything pops up on that date and time?
WordPress 6.1.1 PHP 8.1.13 How (or where) can I search the php error log?
https://stackoverflow.com/questions/5127838/where-does-php-store-the-error-log-php-5-apache-fastcgi-and-cpanel This should direct you in the right direction. If you have FTP access you can find the error log in there. Possible a file called “error_log”, or a folder called “logs”. It depends upon your hosting provider and server operating system. You can also turn on debug mode in WordPress and run the import again, that will show the errors. https://wordpress.org/support/article/debugging-in-wordpress/
@olistic I would recommend using PHP 7.4 or 8.0 for the time being. It seems there are lots of issues with PHP 8.1 and WordPress. Changing my development server for SimpleSEO to 8.1.13 and I see the minimum of 500+ errors regardings WordPress, not SimpleSEO. I’m going to mark this as resolved as its a conflict with PHP 8.1 & WordPress.