Source evidence

Error: important_files_listing

Security Plugin, Firewall & Malware Scanner with Auto Removal · support · 2026-06-04T02:32:00+00:00

Security Plugin, Firewall & Malware Scanner with Auto Removal plugin evidence original source source API

mixedsentiment

highseverity

0.95relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 32 rows with source links

18.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Ron the Web Guy resolved

During a malware scan, the scan goes through almost all the way then ends with this message as a pop-up: An error Internal server error. Stage: important_files_listing I have synced with the cloud 2 times. This topic was modified 6 days, 8 hours ago by Ron the Web Guy . Reason: more context Hello @ronthewebguy , Please, deactivate the CleanTalk plugin with the Complete Deactivation option: WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes. Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate This option will reset all plugin settings. Don’t forget to insert your access key. The guide is here: https://cleantalk.org/help/remove-plugin-data-anti-spam-security#security If this does not help, please contact us via our private Ticket System: https://cleantalk.org/my/support/open Please let us know the results. Hello. We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open .

Commercial Context

Opportunity

trust and abuse-prevention operations

Security abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test security lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Error: important_files_listing: users show security, bugs, missing feature pain that may indicate a product gap.

Evidence quote: Error: important_files_listing During a malware scan, the scan goes through almost all the way then ends with this message as a pop-up: An error Internal server error.

Affected feature: spam

security bugs missing feature support

Plugin

API

Security Plugin, Firewall & Malware Scanner with Auto Removal

30.0K active installs · 2.7M downloads · rating 96.0

2fa firewall login malware security

Comments

2 shown

dimitrycleantalk 2026-06-04T04:19:00+00:00

Hello @ronthewebguy , Please, deactivate the CleanTalk plugin with the Complete Deactivation option: WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes. Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate This option will reset all plugin settings. Don’t forget to insert your access key. The guide is here: https://cleantalk.org/help/remove-plugin-data-anti-spam-security#security If this does not help, please contact us via our private Ticket System: https://cleantalk.org/my/support/open Please let us know the results.

sergecleantalk 2026-06-10T06:08:00+00:00

Hello. We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open .