WPIntell

Source evidence

Error Fields integration

Integration for Elementor forms – Sendinblue · support · 2021-12-17T07:53:00+00:00

mixedsentiment
mediumseverity
0.85relevance
10replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 34 rows with source links

11.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

30 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
cdigital2ber resolved
Hi, I’m trying to set up the Elementor Pro form integrated with Sendinblue and I have a problem. The connection is correct. The problem occurs when adding a new contact to the list. The contact enters the list with his email, but the “Name”, “Phone” and “OPT_IN” fields are not synchronized. Only the “Email” is synchronised. My sendinblue is in Spanish language. The fields that appear in my sendinblue are as follows: Email = “EMAIL” Name = “NOMBRE” Phone = “SMS” What ID should I assign in the “Advanced” tab of the form fields? I have tried to put the ID corresponding to each one and it doesn’t synchronise them. Thank you. The page I need help with: [ log in to see the link] Hi @cdigital2ber , Can you send me some screenshots of the settings panel? – Both the form fields & form advanced tab. – The Webtica Sendinblue settings panel. – Sendinblue custom attributes tab: https://my.sendinblue.com/lists/add-attributes – Sure the API key is correct? So I can check how everything is setup correctly and I can reproduce the error. Thanks Dieter @webtica Thank you very much for your quick response. Please find attached the screenshots. The fields I want to synchronise are “Nombre”, “Telefono” and “Email”. The email is added to the list correctly, the other fields are not. Thank you Screenshoots: https://postimg.cc/gallery/JmWKd8s This reply was modified 4 years, 5 months ago by cdigital2ber . @webtica Hi @cdigital2ber , You forgot to enter the two attributes in the plugin sendinblue settings. Can you enter the following settings: – Name Field attribute add NOMBRE – Name field ID add Nombre – Lastname Field attribute add SMS – Lastname Field ID add SMS This is a workaround. The free plugin only makes it possible to add two custom attributes. In the Pro version you can have unlimited mapped attributes. Let me know if it works after adding these 4 settings. Also if not please send me screenshots of what you have entered. Thanks Dieter @webtica Thank you for your help. It has not been solved. Now I can’t even synchronise the “email” field. After making the changes, now I don’t have any contacts in the list. I have attached a picture of the configuration. Screenshoot: https://i.postimg.cc/m2gQgdwz/captura-1.png Hi @cdigital2ber , Okay I see. Is it possible to send over some more info and credentials via info@webtica.be or via https://plugins.webtica.be/support/ ? I can check the complete setup for you. Thanks Dieter This reply was modified 4 years, 5 months ago by Webtica . @webtica WordPress or Sendinblue credentials? Hi @cdigital2ber , Both if possible. Hi @cdigital2ber , Just wanted to hear if everything worked out for you? Let me know if you have any more issues with the plugin. Hi @cdigital2ber , I didn’t hear anything back from you. I’m closing this issue as for now. Let me know in a new issue or via our support page if you need any more help. All the best.

Comments

10 shown
Webtica 2021-12-17T08:03:00+00:00

Hi @cdigital2ber , Can you send me some screenshots of the settings panel? – Both the form fields & form advanced tab. – The Webtica Sendinblue settings panel. – Sendinblue custom attributes tab: https://my.sendinblue.com/lists/add-attributes – Sure the API key is correct? So I can check how everything is setup correctly and I can reproduce the error. Thanks Dieter

cdigital2ber 2021-12-17T08:15:00+00:00

@webtica Thank you very much for your quick response. Please find attached the screenshots. The fields I want to synchronise are “Nombre”, “Telefono” and “Email”. The email is added to the list correctly, the other fields are not. Thank you Screenshoots: https://postimg.cc/gallery/JmWKd8s This reply was modified 4 years, 5 months ago by cdigital2ber .

cdigital2ber 2021-12-17T09:17:00+00:00

@webtica

Webtica 2021-12-17T09:25:00+00:00

Hi @cdigital2ber , You forgot to enter the two attributes in the plugin sendinblue settings. Can you enter the following settings: – Name Field attribute add NOMBRE – Name field ID add Nombre – Lastname Field attribute add SMS – Lastname Field ID add SMS This is a workaround. The free plugin only makes it possible to add two custom attributes. In the Pro version you can have unlimited mapped attributes. Let me know if it works after adding these 4 settings. Also if not please send me screenshots of what you have entered. Thanks Dieter

cdigital2ber 2021-12-17T10:01:00+00:00

@webtica Thank you for your help. It has not been solved. Now I can’t even synchronise the “email” field. After making the changes, now I don’t have any contacts in the list. I have attached a picture of the configuration. Screenshoot: https://i.postimg.cc/m2gQgdwz/captura-1.png

Webtica 2021-12-17T10:14:00+00:00

Hi @cdigital2ber , Okay I see. Is it possible to send over some more info and credentials via info@webtica.be or via https://plugins.webtica.be/support/ ? I can check the complete setup for you. Thanks Dieter This reply was modified 4 years, 5 months ago by Webtica .

cdigital2ber 2021-12-17T10:16:00+00:00

@webtica WordPress or Sendinblue credentials?

Webtica 2021-12-17T10:17:00+00:00

Hi @cdigital2ber , Both if possible.

Webtica 2021-12-25T13:55:00+00:00

Hi @cdigital2ber , Just wanted to hear if everything worked out for you? Let me know if you have any more issues with the plugin.

Webtica 2022-01-01T13:24:00+00:00

Hi @cdigital2ber , I didn’t hear anything back from you. I’m closing this issue as for now. Let me know in a new issue or via our support page if you need any more help. All the best.