ERROR @ Extension Trustindex

URL: https://www.hotel-hossegor.fr MySQL Version: 5.7.42 WP Table Prefix: hp_ WP Version: 6.7.2 Server Name: hotel-hossegor.fr Cookie Domain: www.hotel-hossegor.fr cURL Version: 7.74.0 SSL Version: OpenSSL/1.1.1w CSS path: /homepages/35/d308587982/htdocs/hosted/hotel-hossegor/wp-content/uploads/trustindex-tripadvisor-widget.css PHP Info: Version: 8.1.32 Memory Usage: 92.43MB Memory Limit: -1 Max Upload Size: 64M Max Post Size: 64M Allow URL fopen: On Allow URL Include: Off Display Errors: Off Max Script Execution Time: 50000 seconds WP_HTTP_BLOCK_EXTERNAL: not defined WP_ACCESSIBLE_HOSTS: not defined Plugin: WP Tripadvisor Review Widgets Plugin Version: 12.6.1 Options: active: 1 page-details: { "id": "com|Hotel_Review-g425002-d1215185-Reviews-Hotel_de_La_Plage-Soorts_Hossegor_Landes_Nouvelle_Aquitaine.html" } subscription-id: proxy-check: style-id: review-content: filter: scss-set: lang: fr no-rating-text: dateformat: rate-us-feedback: verified-icon: enable-animation: show-arrows: show-reviewers-photo: download-timestamp: widget-setted-up: disable-font: 0 show-logos: 1 show-stars: 1 load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: review-download-inprogress: 519772902e review-download-request-id: e07d0a188402gbbf review-download-modal: review-download-is-connecting: 1 review-download-is-failed: review-manual-download: 0 reply-generated: instagram-promo-opened: footer-filter-text: 0 show-header-button: reviews-load-more: activation-redirect: notifications: { "not-using-no-connection": { "timestamp": 1744713677, "active": false, "do-check": false }, "rate-us": { "active": true, "timestamp": 1744713650 }, "not-using-no-widget": { "active": true, "timestamp": 1744634594 } } top-rated-type: top-rated-date: show-review-replies: verified-by-trustindex: cdn-version-control: version-control: { "update-version-check": "12.6.1" } preview: Reviews: [] CSS: Active Theme: * YOOtheme Enfant par Moana Design 1.0 Plugins: Duplicate Page (4.5.4 - active) Font Awesome (5.0.1 - active) If Menu - Visibility control for menus (0.19.2 - active) Imagify (2.2.5 - active) Perfmatters (2.4.2 - active) Polylang (3.6.7 - active) SecuPress Pro — WordPress Security (2.2.5.3 - active) SEOPress (8.7.0.1 - active) SEOPress PRO (8.7 - active) Two Factor Authentication (1.14.27 - active) UpdraftPlus - Backup/Restore (1.25.3 - active) Widget Options (4.1.1 - active) WP Activity Log (5.3.4.1 - active) WPCode Lite (2.2.7 - active) WP Rocket (3.18.3 - active) WP Tripadvisor Review Widgets (12.6.1 - active) Bonjour, Vos avis sont en cours de téléchargement. Ce processus ne devrait prendre que quelques minutes. Impossible de mettre a jour les revisions, cela bloque pendant des heures et des jours… merci de m’aider The page I need help with: [ log in to see the link] Hi @damaz40 ! Thank you for contacting us, and please accept our apologies for the delayed response. Please note that our customer service is available in English. Could you kindly check whether the issue persists in the latest version of the plugin ? If the problem continues, please don’t hesitate to reach out to our support team here or via email at: support@trustindex.io We look forward to your reply and are here to assist further. Best regards, Trustindex Support Team This reply was modified 1 year, 1 month ago by Lídia from Trustindex . Hi @damaz40 ! Our team is here if you need any assistance. Let us know if we can help with anything. Best regards, Trustindex Support Team