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supportinstalled plugin, but when i click custom price on the product, page is not loading. console output such error: error on line “const e”. script.min.js?ver=3.2.1:1 TypeError: Cannot read properties of null (reading 'innerHTML') at script.min.js?ver=3.2.1:1:2699 at f (script.min.js?ver=3.2.1:1:7471) at g (script.min.js?ver=3.2.1:1:9078) at HTMLDocument.k (script.min.js?ver=3.2.1:1:15229) function() { const e = document.getElementById("ckyBannerTemplate").innerHTML , t = (new DOMParser).parseFromString(e, "text/html"); (function(e) { const t = e.querySelector('[data-cky-tag="detail"] .cky-footer-shadow') , n = e.querySelector('[data-cky-tag="detail"]');
Hi, This problem may be related to other plugin used in your shop. Please try to isolate an issue, by disable plugins which are not our or WooCommerce. Then please enable plugins one by one, deleting cache, and check if the problem still exists. If yes, please test the plugin again, but now using Storefront – official WooCommerce theme. It will help us identify a possible conflict with your theme. Please, let me know about the result.
Hi, I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin. Have a fantastic day,
Hi, This problem may be related to other plugin used in your shop. Please try to isolate an issue, by disable plugins which are not our or WooCommerce. Then please enable plugins one by one, deleting cache, and check if the problem still exists. If yes, please test the plugin again, but now using Storefront – official WooCommerce theme. It will help us identify a possible conflict with your theme. Please, let me know about the result.
Hi, I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin. Have a fantastic day,