WPIntell

Source evidence

Error activating plugin

Wp Favs – Plugin Manager · support · 2017-12-07T13:42:00+00:00

mixedsentiment
mediumseverity
0.85relevance
5replies
Evidence onlycommercial context

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Conversation

support
nathanwright resolved
Is this plugin actually supported as the response on the support page is really slow? I am getting an error when trying to active the plugin: Parse error: syntax error, unexpected ‘[‘ in /home/gdprhelp/public_html/wp-content/plugins/wpfavs/admin/class-wpfavs-admin.php on line 129 You are using an old php version. Plugin required at least 5.4 No I am using 7.0.26 It is a fresh wp install running wp 4.9.1 and no other plugins and default theme Double check php version please. Create a info.php file in your root directory and add <?php phpinfo();?> to see which version it says. That error means old php version Sorry, you were correct my PHP version had changed to an old version. Not sure why that happened. Plugin working now, will be signing up for the pro service soon. Thanks

Comments

5 shown
Damian 2017-12-07T15:40:00+00:00

You are using an old php version. Plugin required at least 5.4

nathanwright 2017-12-07T16:12:00+00:00

No I am using 7.0.26

nathanwright 2017-12-07T16:13:00+00:00

It is a fresh wp install running wp 4.9.1 and no other plugins and default theme

Damian 2017-12-07T16:14:00+00:00

Double check php version please. Create a info.php file in your root directory and add <?php phpinfo();?> to see which version it says. That error means old php version

nathanwright 2017-12-07T17:26:00+00:00

Sorry, you were correct my PHP version had changed to an old version. Not sure why that happened. Plugin working now, will be signing up for the pro service soon. Thanks