Source evidence

Error: 403 – Forbidden Failed URL

Envato Toolkit · support · 2017-09-05T08:10:00+00:00

Envato Toolkit plugin evidence original source source API

mixedsentiment

mediumseverity

0.85relevance

3replies

Evidence onlycommercial context

Proof Health

Open evidence

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1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

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0 rows with no attached evidence

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Conversation

support

Mathilde Rivoire resolved

Envato toolkit doesn’t work. It says that to me : Error: 403 – Forbidden Failed URL: https://api.envato.com/v3/market/buyer/download?item_id=12537825&shorten_url=true Details about you List of all different plugins you bought: List of all different themes you bought: Your summary: Your location is , France. You’ve sold your items times and you have followers on Envato. 1. Your Customer’s License Details Purchase Code: b0b5337d-bd47-46b2-94d9-9cf9b4ce1123 Is Valid License: No Buyer Username: License: Purchased At: Supported Until: Status: Support Expired 4. Status of Purchased Theme ID – 12537825 Theme Name: Savoy Theme Update Available: Yes Installed Theme Version: Available Theme Version: 1.8.2 What can I do ? The page I need help with: [ log in to see the link] No, you are not correct – it works. I tested it when created, and nothing changed after that. But I also had same ‘problem’, when I was using a wrong Token from Envato, which did not had the ‘download purchased items’ permission, while had permission to view them. That is the error you are getting. Also you can get that error if you have exceeded the total download limit per day. So create a new token or edit existing one and add required permissions. Thank’s for your answer ! I tried again and now the the system seeems ok, no more error. I hope it’ll make its work when there will be an update…. That’all This reply was modified 8 years, 8 months ago by Mathilde Rivoire .

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Error: 403 – Forbidden Failed URL: users show bugs, compatibility, pricing pain that may indicate a product gap.

Evidence quote: Error: 403 – Forbidden Failed URL Envato toolkit doesn’t work.

Affected feature: api

bugs compatibility pricing support

Plugin

API

Envato Toolkit

5.0K active installs · 127.0K downloads · rating 56.0

api envato license purchase validator update checker

Comments

3 shown

KestutisIT 2017-09-06T10:51:00+00:00

No, you are not correct – it works. I tested it when created, and nothing changed after that. But I also had same ‘problem’, when I was using a wrong Token from Envato, which did not had the ‘download purchased items’ permission, while had permission to view them. That is the error you are getting. Also you can get that error if you have exceeded the total download limit per day. So create a new token or edit existing one and add required permissions.

Mathilde Rivoire 2017-09-06T18:30:00+00:00

Thank’s for your answer ! I tried again and now the the system seeems ok, no more error. I hope it’ll make its work when there will be an update….

Mathilde Rivoire 2017-09-06T18:31:00+00:00

That’all This reply was modified 8 years, 8 months ago by Mathilde Rivoire .