Source evidence

Email and Text do not work

Fixed Bottom Menu · support · 2024-07-02T10:52:00+00:00

Fixed Bottom Menu plugin evidence original source source API

complaintsentiment

mediumseverity

0.8relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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7 / 29 rows with source links

24.1% of this page's analysis has direct source links.

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22 rows with no attached evidence

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Conversation

support

PrincessL unresolved

I have 3 buttons to show at the BOTTOM of the site. CALL button works Email does NOT WORK – Here is the CODE I used: mailto:info@outreachclinicmc.org TEXT does not work – Here is the CODE I used: sms:+14062333098 How do I make them work as expected? thanks!! Luci The page I need help with: [ log in to see the link] Everything works fine in my environment. Hi – thanks for letting me know about your environment. Not sure what that means? Does this mean you visited my site and clicked the buttons on the mobile menu and they work? Does this mean the code I provided above WORKS for you? So there is nothing wrong with my CODE and I should investigate elsewhere? Would appreciate some additional feedback on my code for SMS and EMAIL. Why are they not working?

Commercial Context

Opportunity

agency visual QA and update safety

Menu visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect menu layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Email and Text do not work: users show bugs, support pain that may indicate a product gap.

Evidence quote: Email and Text do not work I have 3 buttons to show at the BOTTOM of the site.

Affected feature: email

bugs support reliable email

Plugin

API

Fixed Bottom Menu

5.0K active installs · 73.5K downloads · rating 100.0

fixed menu

Comments

2 shown

Katsushi Kawamori 2024-07-04T04:21:00+00:00

Everything works fine in my environment.

PrincessL 2024-07-04T13:32:00+00:00

Hi – thanks for letting me know about your environment. Not sure what that means? Does this mean you visited my site and clicked the buttons on the mobile menu and they work? Does this mean the code I provided above WORKS for you? So there is nothing wrong with my CODE and I should investigate elsewhere? Would appreciate some additional feedback on my code for SMS and EMAIL. Why are they not working?