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supportBeen using this plugin for a year with no problem. Just discovered that the download button stopped working. When the page loads, I get the following error in Chrome’s Developer area: Uncaught SyntaxError: Unexpected token < single.js?ver=4.9.1:6 Uncaught TypeError: $(…).scrollable is not a function at HTMLDocument.<anonymous> (single.js?ver=4.9.1:6) at i (jquery.js?ver=1.12.4:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at Function.ready (jquery.js?ver=1.12.4:2) at HTMLDocument.K (jquery.js?ver=1.12.4:2) (anonymous) @ single.js?ver=4.9.1:6 i @ jquery.js?ver=1.12.4:2 fireWith @ jquery.js?ver=1.12.4:2 ready @ jquery.js?ver=1.12.4:2 K @ jquery.js?ver=1.12.4:2 ============================================== Support info ### Begin System Info ### ## Please include this information when posting support requests ## Licensing Version: 1.0.8 Multisite: No SITE_URL: http://nova-iris.net HOME_URL: http://nova-iris.net WordPress Version: 4.9.1 Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Active Theme: Ribosome 2.2.4 Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit PHP Version: 5.6.31 MySQL Version: Web Server Info: Apache WordPress Memory Limit: 40M PHP Memory Limit: 512M PHP Upload Max Size: 512M PHP Post Max Size: 512M PHP Upload Max Filesize: 512M PHP Time Limit: 1800 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled WP Table Prefix: Length: 2 Status: Acceptable Show On Front: page Page On Front: IRIS as Good as Ever (#2) Page For Posts: (#0) WP Remote Post: wp_remote_post() works Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: /var/cpanel/php/sessions/ea3 Use Cookies: On Use Only Cookies: On DISPLAY ERRORS: N/A FSOCKOPEN: Your server supports fsockopen. cURL: Your server supports cURL. SOAP Client: Your server has the SOAP Client enabled. SUHOSIN: Your server does not have SUHOSIN installed. ##COMPATIBILITY WordPress Version 4.9.1 OK Permalinks enabled Yes OK PHP Version 5.6.31 OK mbstring support On OK intl support On OK PHP Memory Limit 512M OK PHP Max Upload Size 512M OK PHP Max Post Size 512M OK PHP Max Execution Time 1800 OK PHP cURL On OK PHP allow_url_fopen 1 OK ##ACTIVE PLUGINS: CM Download Manager: 2.5.14 Free & Simple Contact Form Plugin – Pirateforms: 2.3.0 Front End PM: 6.2 iThemes Security: 6.7.0 Simple Links: 4.3.0 Ultimate Member: 1.3.88 WP-SpamShield: 1.9.21 ### End System Info ### The page I need help with: [ log in to see the link]
In the General Tab of the Settings, I also see a warning message, which I cannot make sense of. Warning! You need to have “wp_nav_menu” trigger in your template
Also the “Description” and “Support” tabs stopped working on the download page.
Deactivate other plugins you have to try to see which one is causing this JS error. Once you resolve this error it will work again
I deactivated ALL other plugins and even changed the theme. Still having the problem.
What web server are you running? Apache or Nginx
Since last week i am having same issue could you help me how to resolve the issue
The web server is Apache
In the General Tab of the Settings, I also see a warning message, which I cannot make sense of. Warning! You need to have “wp_nav_menu” trigger in your template
Also the “Description” and “Support” tabs stopped working on the download page.
Deactivate other plugins you have to try to see which one is causing this JS error. Once you resolve this error it will work again
I deactivated ALL other plugins and even changed the theme. Still having the problem.
What web server are you running? Apache or Nginx
Since last week i am having same issue could you help me how to resolve the issue
The web server is Apache