Source evidence

Don’t work

GIF Master – Awesome GIFs with Giphy and Tenor · support · 2022-04-10T12:47:00+00:00

GIF Master – Awesome GIFs with Giphy and Tenor plugin evidence original source source API

neutralsentiment

mediumseverity

0.59relevance

5replies

Evidence onlycommercial context

Proof Health

Open evidence

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1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

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Conversation

support

ak14985 resolved

Hello, this plugin doesn’t work for me. The “gif” button is displayed but not clickable. The button is also displayed with a line break. The API’s were both entered. I ran the plugin with Asgaros Forum plugin. The page I need help with: [ log in to see the link] Picture @ak14985 it could be a conflict with other plugins or theme. Can you check the inspector for any error when you try to click gif button? To do this, right click on the edit page screen and click Inspect Element. It should open the inspector, then go to console and let me know if there are any error marked red color. Also, try deactivating other plugins and see if the issue is fixed. If so, reactivate the plugins one by one to find out the conflicted plugin. Do the same for themes. Try switching the theme to check if the issue is fixed. Thanks. Picture I disabled all plugins except gifmaster and asgaros. I also changed the theme, all to no avail. @ak14985 I installed the asgaros plugin but I am unable to replicate this issue. What version of WordPress and which theme are you using? Thanks for looking. I will then uninstall the plugin again. I use the current WordPress 5.9.3. As a theme I use a theme created with the Nicepage plugin. But I also tested it with Twenty Twenty-Two.

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Don’t work: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: The API’s were both entered.

Affected feature: api

bugs compatibility support setup

Plugin

API

GIF Master – Awesome GIFs with Giphy and Tenor

3.0K active installs · 13.8K downloads · rating 100.0

animated gifs gif giphy tenor tenor gifs

Comments

5 shown

ak14985 2022-04-10T16:34:00+00:00

Picture

Deepak Khokhar 2022-04-11T03:14:00+00:00

@ak14985 it could be a conflict with other plugins or theme. Can you check the inspector for any error when you try to click gif button? To do this, right click on the edit page screen and click Inspect Element. It should open the inspector, then go to console and let me know if there are any error marked red color. Also, try deactivating other plugins and see if the issue is fixed. If so, reactivate the plugins one by one to find out the conflicted plugin. Do the same for themes. Try switching the theme to check if the issue is fixed. Thanks.

ak14985 2022-04-12T16:16:00+00:00

Picture I disabled all plugins except gifmaster and asgaros. I also changed the theme, all to no avail.

Deepak Khokhar 2022-04-13T08:15:00+00:00

@ak14985 I installed the asgaros plugin but I am unable to replicate this issue. What version of WordPress and which theme are you using?

ak14985 2022-04-14T09:15:00+00:00

Thanks for looking. I will then uninstall the plugin again. I use the current WordPress 5.9.3. As a theme I use a theme created with the Nicepage plugin. But I also tested it with Twenty Twenty-Two.