WPIntell

Source evidence

Dokan wrong balances

Dokan: AI Powered WooCommerce Multivendor Marketplace Solution – Build Your Own Amazon, eBay, Etsy · support · 2026-06-26T13:38:00+00:00

complaintsentiment
highseverity
0.74relevance
2replies
Evidence linked to opportunitycommercial context

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support
dhp123 resolved
Dokan misses lots of features, which I’m trying to complete with custom plugins, but it still displays wrong totals for number of sales, gains, earnings, completed orders, processing in loops, etc. The page I need help with: [ log in to see the link] Hi @dhp123 , Thanks for reaching out. The statistics displayed on the vendor dashboard are pulled from WooCommerce Analytics . To help identify where the discrepancy is coming from, could you please check the analytics data in WP Admin → WooCommerce → Analytics and filter the reports for the vendor whose dashboard is showing incorrect values? If the data is also incorrect there, please try the following: Go to WP Admin → WooCommerce → Analytics → Settings and import the historical order data. Once the importing is done, navigate to WP Admin → WooCommerce → Status → Tools and clear the WooCommerce Analytics cache. Next, please check the vendor dashboard again. If the issue still persists, could you share more details about the discrepancies you’re seeing? Screenshots showing the incorrect values on both the vendor dashboard and the WooCommerce Analytics page would be helpful. Hi @dhp123 , Due to inactivity, we are marking this topic as resolved. Feel free to create a new one if you face any further issues or have questions. Thanks!

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Sazzat Hossain 2026-06-28T17:30:00+00:00

Hi @dhp123 , Thanks for reaching out. The statistics displayed on the vendor dashboard are pulled from WooCommerce Analytics . To help identify where the discrepancy is coming from, could you please check the analytics data in WP Admin → WooCommerce → Analytics and filter the reports for the vendor whose dashboard is showing incorrect values? If the data is also incorrect there, please try the following: Go to WP Admin → WooCommerce → Analytics → Settings and import the historical order data. Once the importing is done, navigate to WP Admin → WooCommerce → Status → Tools and clear the WooCommerce Analytics cache. Next, please check the vendor dashboard again. If the issue still persists, could you share more details about the discrepancies you’re seeing? Screenshots showing the incorrect values on both the vendor dashboard and the WooCommerce Analytics page would be helpful.

Sazzat Hossain 2026-07-05T03:14:00+00:00

Hi @dhp123 , Due to inactivity, we are marking this topic as resolved. Feel free to create a new one if you face any further issues or have questions. Thanks!