WPIntell

Source evidence

Doesn’t work, poor support

Pixelavo – Server Side Tracking & Pixel + AI Ads Tools · review · 2024-05-15T03:17:00+00:00

complaintsentiment
mediumseverity
0.88relevance
1replies
Evidence linked to opportunitycommercial context

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Commercial opportunities need traceable source links before they are treated as build-worthy.

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17.6% of this page's analysis has direct source links.

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Conversation

review · 1 stars
sonicavatar unresolved
Custom events are not triggered, doesn’t work. Has other bugs. Reported issues to them. Useful plugin features can’t be tried or tested without purchase. After purchase reveals itself to not work. Slow inadequate support. Another inadequate plugin developer wasting business owners’ time and leaving them to chase refunds. Hi @sonicavatar , We appreciate you taking the time to share your feedback and I am sorry to hear about the difficulty you experienced. Anyway, after reviewing your feedback, we have gone through the conversation you had with our support representatives and noticed that you were seeking support for a feature, which is available in the pro version of the plugin. Our support team has already responded to you via the ticket you created on our support website and is waiting for your response. Please note that according to the guidelines of this forum, it is used only to provide support to the free version users. From the description you provided above, it’s possible that there might be an issue with the configuration. Hence, we kindly request that you reach out to our support website regarding the issues you are having. We look forward to hearing from you in this regard. Best regards, On behalf of the Pixelavo team, Tarek Aziz

Comments

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Tarek Aziz 2024-05-23T09:08:00+00:00

Hi @sonicavatar , We appreciate you taking the time to share your feedback and I am sorry to hear about the difficulty you experienced. Anyway, after reviewing your feedback, we have gone through the conversation you had with our support representatives and noticed that you were seeking support for a feature, which is available in the pro version of the plugin. Our support team has already responded to you via the ticket you created on our support website and is waiting for your response. Please note that according to the guidelines of this forum, it is used only to provide support to the free version users. From the description you provided above, it’s possible that there might be an issue with the configuration. Hence, we kindly request that you reach out to our support website regarding the issues you are having. We look forward to hearing from you in this regard. Best regards, On behalf of the Pixelavo team, Tarek Aziz