Source evidence

Doesn’t work for Microsoft Surface Pro 3

Mobile Detect · support · 2020-05-09T19:59:00+00:00

Mobile Detect plugin evidence original source source API

complaintsentiment

mediumseverity

0.87relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

2 / 30 rows with source links

6.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

groovykool unresolved

After installing and activating. My site still shows the mobile version when using a Microsoft Surface Pro 3 with edge(Chromium). Regards Tony The page I need help with: [ log in to see the link] Sorry about the delay to respond. I haven’t been active in wp.org forums lately. We depend on the upstream PHP package Mobile Detect to distinguish tablets and mobiles. Unfortunately, the upstream package hasn’t been updated for a while and an issue related to Windows Surface products is still pending. Ref: https://github.com/serbanghita/Mobile-Detect/issues/667 . A pull request is pending approval too. Ref: https://github.com/serbanghita/Mobile-Detect/pull/826 . I will update the plugin as soon as we have a fix for it. Thank you. This reply was modified 6 years ago by Pothi Kalimuthu .

Commercial Context

Opportunity

mobile app and push engagement operations

Mobile engagement assurance for keeping app-like mobile experiences, push handoffs, and mobile engagement reliable

Buyer: publishers, ecommerce operators, membership businesses, and agencies with mobile audiences

Wedge: test mobile app/PWA handoffs, push delivery, device behavior, and engagement reporting

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Doesn’t work for Microsoft Surface Pro 3: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: Doesn’t work for Microsoft Surface Pro 3 After installing and activating.

Affected feature: bugs

bugs compatibility support setup

Plugin

API

Mobile Detect

3.0K active installs · 49.8K downloads · rating 100.0

browsers ipad mobile mobiledetect tablet

Comments

1 shown

Pothi Kalimuthu 2020-05-26T04:54:00+00:00

Sorry about the delay to respond. I haven’t been active in wp.org forums lately. We depend on the upstream PHP package Mobile Detect to distinguish tablets and mobiles. Unfortunately, the upstream package hasn’t been updated for a while and an issue related to Windows Surface products is still pending. Ref: https://github.com/serbanghita/Mobile-Detect/issues/667 . A pull request is pending approval too. Ref: https://github.com/serbanghita/Mobile-Detect/pull/826 . I will update the plugin as soon as we have a fix for it. Thank you. This reply was modified 6 years ago by Pothi Kalimuthu .