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supportThe logo carousel does not work after latest update. Where it was supposed to see the carousel now it is only white space way down below to the bottom of the website. Please help! Thank you very much! The page I need help with: [ log in to see the link]
Hi @jordachewd Sorry for the inconvenience. Just released a new version 3.1.3 Please upgrade to the latest version. Let us know. Sarwar
same here! pls fix! https://disua.com.ua/ru/o-nas/
@gsplugins doesn’t work on the 3.1.3 version tried previous 2 – total site crash.
i’m using WPBakery. and i see logo slider in edit mode. but i can’t see it on site page
I am having the same issue after updating (including 3.1.3), currently showing a blank area on the homepage.
Same here, blank page. Do you have a previous version 3.0.9 so I could rollback the plugin?
@kresimirpaun1 i tried 3.0.9 and 3.1.2. it crashes the whole site frontend
You have to go to WP-ADMIN > GS Logos > Logo Shortcode and generate new shortcode for your slider. Then replace the old one with it in your page. The old generic shortcode doesn’t seem to work anymore. Hope it helps. This reply was modified 4 years, 3 months ago by JordacheWD [JWD] .
@jordachewd i checked you method and nothing changed. the same empty space 🙁
Hi all, Sorry for the inconvenience. We are trying to fix the issue. Please allow us time. By this time, you can save/update the page where the Logo shortcode was added. Let us know if that fixes the blank page issue. Sarwar
Hi again, If anyone wants to download an old version like 3.0.9, please go to https://wordpress.org/plugins/gs-logo-slider/advanced/ – Scroll down to bottom – Select 3.0.9 & download – Delete the latest version – Now install the old version 3.0.9 Hope it’ll help for the time being. Sarwar
@gsplugins I confirm that rolling back to 3.0.9 version resolve the issue for me. Justo go to the link mentioned abowe, download ver 3.0.9 and manually install it. When it asks, just confirm that you want to degrade it. After that it works normal.
@gsplugins @kresimirpaun1 I confirm that rolling back to 3.0.9 version resolve the issue for me this time. may be something went wrong last time. thanx!!!
Hi @fobo & other all, Please upgrade to the latest version. VERSION 3.2.1 [9TH FEB 2022] [Fixed]: For Builders. Please let us know. Sarwar
Hi @gsplugins thanks for all your help so far, unfortunately it still isn’t working for me
Hi @tesorocreative Thanks for the update. Don’t know what happened 🙁 Can you please contact us here with the site link & page builder name ? Thanks in advance for your cooperation. Sarwar
@gsplugins VERSION 3.2.1 [9TH FEB 2022] [Fixed]: For Builders. does not work and shows blank space in WPBakery 6.7.0 had to downgrade back to 3.0.9 This reply was modified 4 years, 3 months ago by fobo .
Hi, Sorry for the inconvenience. Please upgrade Logo slider lite to the latest version. VERSION 3.3.0 [12TH FEB 2022] [Fixed]: Custom CSS loading issue on the Editor. [Added]: Support for dynamic Pages, Sidebars, Footers, and Widgets. [Improved]: Compatibility for the Pro version. Please let us know if you still face any issues. Sarwar
Hi @jordachewd Sorry for the inconvenience. Just released a new version 3.1.3 Please upgrade to the latest version. Let us know. Sarwar
same here! pls fix! https://disua.com.ua/ru/o-nas/
@gsplugins doesn’t work on the 3.1.3 version tried previous 2 – total site crash.
i’m using WPBakery. and i see logo slider in edit mode. but i can’t see it on site page
I am having the same issue after updating (including 3.1.3), currently showing a blank area on the homepage.
Same here, blank page. Do you have a previous version 3.0.9 so I could rollback the plugin?
@kresimirpaun1 i tried 3.0.9 and 3.1.2. it crashes the whole site frontend
You have to go to WP-ADMIN > GS Logos > Logo Shortcode and generate new shortcode for your slider. Then replace the old one with it in your page. The old generic shortcode doesn’t seem to work anymore. Hope it helps. This reply was modified 4 years, 3 months ago by JordacheWD [JWD] .
@jordachewd i checked you method and nothing changed. the same empty space 🙁
Hi all, Sorry for the inconvenience. We are trying to fix the issue. Please allow us time. By this time, you can save/update the page where the Logo shortcode was added. Let us know if that fixes the blank page issue. Sarwar
Hi again, If anyone wants to download an old version like 3.0.9, please go to https://wordpress.org/plugins/gs-logo-slider/advanced/ – Scroll down to bottom – Select 3.0.9 & download – Delete the latest version – Now install the old version 3.0.9 Hope it’ll help for the time being. Sarwar
@gsplugins I confirm that rolling back to 3.0.9 version resolve the issue for me. Justo go to the link mentioned abowe, download ver 3.0.9 and manually install it. When it asks, just confirm that you want to degrade it. After that it works normal.
@gsplugins @kresimirpaun1 I confirm that rolling back to 3.0.9 version resolve the issue for me this time. may be something went wrong last time. thanx!!!
Hi @fobo & other all, Please upgrade to the latest version. VERSION 3.2.1 [9TH FEB 2022] [Fixed]: For Builders. Please let us know. Sarwar
Hi @gsplugins thanks for all your help so far, unfortunately it still isn’t working for me
Hi @tesorocreative Thanks for the update. Don’t know what happened 🙁 Can you please contact us here with the site link & page builder name ? Thanks in advance for your cooperation. Sarwar
@gsplugins VERSION 3.2.1 [9TH FEB 2022] [Fixed]: For Builders. does not work and shows blank space in WPBakery 6.7.0 had to downgrade back to 3.0.9 This reply was modified 4 years, 3 months ago by fobo .
Hi, Sorry for the inconvenience. Please upgrade Logo slider lite to the latest version. VERSION 3.3.0 [12TH FEB 2022] [Fixed]: Custom CSS loading issue on the Editor. [Added]: Support for dynamic Pages, Sidebars, Footers, and Widgets. [Improved]: Compatibility for the Pro version. Please let us know if you still face any issues. Sarwar