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Doesn’t count views or comments

Popular Posts by Webline · review · 2026-04-25T11:05:00+00:00

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review · 1 stars
ichadwick unresolved
Seems broken. I installed and formatted it, but for every post it shows 1 as the number of views and the same for comments. The actual number of views on the pages shown are in the hundreds or even thousands but the widget still shows only 1. However, these are not even the most popular (by page views) posts on my site. Two of the three posts shown also had more than one comment, but the widget says 1. Thank you for your detailed feedback. We understand the issue you’re experiencing, the plugin should display actual post view counts and comment totals, rather than a static value such as “1”. We have tested the plugin on our end and confirmed that it correctly displays dynamic values for both views and comments. Based on your description, this appears to be an environment-specific issue, and we would like to investigate it further. To help us identify the root cause, could you please confirm the following: Are all posts showing “1” for views and comments, or only specific posts? Does the issue occur in both the Widget and Shortcode outputs? Have you recently migrated your site or performed any data import? Initial Checks to Perform Clear all caching layers (plugin-level, server-level, and CDN if applicable), then verify again Re-save the plugin settings and check the output Temporarily deactivate other plugins to rule out conflicts Note: The plugin calculates post views using its internal tracking mechanism, so the values should update dynamically as posts are accessed. If possible, please share a staging URL or provide temporary access through the official support channel so we can analyze the issue directly in your environment. We will continue to support you until this is resolved and the plugin behaves as expected on your setup.

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WeblineIndia 2026-04-27T14:06:00+00:00

Thank you for your detailed feedback. We understand the issue you’re experiencing, the plugin should display actual post view counts and comment totals, rather than a static value such as “1”. We have tested the plugin on our end and confirmed that it correctly displays dynamic values for both views and comments. Based on your description, this appears to be an environment-specific issue, and we would like to investigate it further. To help us identify the root cause, could you please confirm the following: Are all posts showing “1” for views and comments, or only specific posts? Does the issue occur in both the Widget and Shortcode outputs? Have you recently migrated your site or performed any data import? Initial Checks to Perform Clear all caching layers (plugin-level, server-level, and CDN if applicable), then verify again Re-save the plugin settings and check the output Temporarily deactivate other plugins to rule out conflicts Note: The plugin calculates post views using its internal tracking mechanism, so the values should update dynamically as posts are accessed. If possible, please share a staging URL or provide temporary access through the official support channel so we can analyze the issue directly in your environment. We will continue to support you until this is resolved and the plugin behaves as expected on your setup.