WPIntell

Source evidence

does not update sale price

WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets · support · 2025-09-20T11:27:00+00:00

mixedsentiment
mediumseverity
0.85relevance
2replies
Evidence linked to opportunitycommercial context

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Conversation

support
Karol resolved
After migrating the database and website to a new server, WP All Import stopped updating the sale price and the price. All other fields update without any issues. The log shows that the field update is correct, but it’s just not in the database. Hey @lewshop , Can you please post the following: A screenshot of the price fields in the import template, including the data in the preview (on the right side of the screen) for the elements in that section. A screenshot of the import settings. The import history log entry for at least 1 product that’s not having it’s price updated. Hi @lewshop , I’m marking this as resolved since it’s been inactive for a while. You can follow up here if you still have questions. Anyone else, please start a new topic.

Comments

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Trey 2025-09-26T15:25:00+00:00

Hey @lewshop , Can you please post the following: A screenshot of the price fields in the import template, including the data in the preview (on the right side of the screen) for the elements in that section. A screenshot of the import settings. The import history log entry for at least 1 product that’s not having it’s price updated.

Trey 2025-10-08T19:44:00+00:00

Hi @lewshop , I’m marking this as resolved since it’s been inactive for a while. You can follow up here if you still have questions. Anyone else, please start a new topic.