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Documentation / support option

MaxiCharts · support · 2022-04-27T08:13:00+00:00

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support
localmedia resolved
Almost all the documentation is restricted, but the support option is broken. We would consider getting a support plan, but the links seem to be dead. Is there any other way to access the documentation, and is this project still maintained? The page I need help with: [ log in to see the link] Hi, Unfortunately, this project is not maintained anymore, but all code is available here : https://github.com/Maxicharts We are still available to provide specific development anyway. Thanks for reaching us! https://www.termel.fr Hi, thanks for the fast reply! Would you care to unblock the restricted documentation pages in this case? I think this would make the project much more attractive and accessible to use. Yes sorry, you need to subscribe to the free plan in order to access the whole documentation online : https://maxicharts.com/product/maxicharts-doc-access/ Hi We have subscribed tot he free plan but cannot seem to be able to login and see the restricted content (we’re mostly keen to access the shortcodes documentation). The order shows as ‘Processing’ so possibly this needs to be completed in order for access to open up? Is there a contact email that we can reach you at with some usage questions? Many thanks in advance. Kind regards Matt Hello, what is your username ? Hi there, we are facing the same problem too, my username is ignacio.g We are logged in, and we are trying to access this page but the locked screen appears: – https://maxicharts.com/display-results-on-confirmation-page-for-current-user/ This reply was modified 3 years, 7 months ago by Jan444 . Sorry @ign2009 : the plugin is not maintained anymore…. Terribly sorry…

Comments

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maxicharts 2022-04-27T08:24:00+00:00

Hi, Unfortunately, this project is not maintained anymore, but all code is available here : https://github.com/Maxicharts We are still available to provide specific development anyway. Thanks for reaching us! https://www.termel.fr

localmedia 2022-04-27T08:28:00+00:00

Hi, thanks for the fast reply! Would you care to unblock the restricted documentation pages in this case? I think this would make the project much more attractive and accessible to use.

maxicharts 2022-04-27T11:49:00+00:00

Yes sorry, you need to subscribe to the free plan in order to access the whole documentation online : https://maxicharts.com/product/maxicharts-doc-access/

matthewjpeters 2022-06-22T06:16:00+00:00

Hi We have subscribed tot he free plan but cannot seem to be able to login and see the restricted content (we’re mostly keen to access the shortcodes documentation). The order shows as ‘Processing’ so possibly this needs to be completed in order for access to open up? Is there a contact email that we can reach you at with some usage questions? Many thanks in advance. Kind regards Matt

maxicharts 2022-06-22T12:35:00+00:00

Hello, what is your username ?

Jan444 2022-10-05T04:36:00+00:00

Hi there, we are facing the same problem too, my username is ignacio.g We are logged in, and we are trying to access this page but the locked screen appears: – https://maxicharts.com/display-results-on-confirmation-page-for-current-user/ This reply was modified 3 years, 7 months ago by Jan444 .

maxicharts 2022-10-06T14:13:00+00:00

Sorry @ign2009 : the plugin is not maintained anymore…. Terribly sorry…