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AI Product Search for WooCommerce – Motive Commerce Search · support · 2024-06-06T07:11:00+00:00

AI Product Search for WooCommerce – Motive Commerce Search plugin evidence original source source API
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support
Avinash Patel unresolved
Hello, we are using motive search in our site, and it is working Okay, but we have noticed, in search results, product image size is thumbnail, we want to use full size of image instead of thumbnail, is it possible with Motive search plugin? Issue: https://prnt.sc/FNuX7pA3ggob The page I need help with: [ log in to see the link] Hello, can you provide your feedback on this please? Hello! We would need to know your shop in order to change the configuration on our side to show correct image sizes in the search, could you provide us? Please check here: https://privnote.com/oKJL50hw#jgYnWBaKR We have changed the image size, from woocommerce_thumbnail to woocommerce_single Could you check if the images now are displayed correctly? Thanks, when push changes to Live site, do we need to ask to you again here? Hello again, sorry for the late response. If you can, better send a mail to support@motive.co , we will be answering faster this way. Thanks! Ok, feel free to close this ticket now. Hi there, we would like to do the same on our store – do we need to contact support?

Comments

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Avinash Patel 2024-06-07T05:52:00+00:00

Hello, can you provide your feedback on this please?

Motive Commerce Search 2024-06-07T09:03:00+00:00

Hello! We would need to know your shop in order to change the configuration on our side to show correct image sizes in the search, could you provide us?

Avinash Patel 2024-06-07T09:28:00+00:00

Please check here: https://privnote.com/oKJL50hw#jgYnWBaKR

Motive Commerce Search 2024-06-07T10:19:00+00:00

We have changed the image size, from woocommerce_thumbnail to woocommerce_single Could you check if the images now are displayed correctly?

Avinash Patel 2024-06-07T11:02:00+00:00

Thanks, when push changes to Live site, do we need to ask to you again here?

Motive Commerce Search 2024-06-11T14:53:00+00:00

Hello again, sorry for the late response. If you can, better send a mail to support@motive.co , we will be answering faster this way. Thanks!

Avinash Patel 2024-06-12T05:25:00+00:00

Ok, feel free to close this ticket now.

jh 2024-08-26T11:57:00+00:00

Hi there, we would like to do the same on our store – do we need to contact support?