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Disappointing Experience with Happy Addons – Look Elsewhere

Happy Addons for Elementor · review · 2024-12-10T08:06:00+00:00

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Conversation

review · 1 stars
super77 unresolved
Unfortunately, quite disappointing. You cannot cancel the subscription on your own, which is a major red flag. The support team is unresponsive, offers no assistance, and completely ignores queries – very frustrating. There are definitely better addons available that not only offer more features but also provide excellent customer support. I cannot recommend Happy Addons at all. Look for alternatives instead! Hi @super77 , Thank you for sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced. Currently, due to restrictions with our payment gateway, the ability to cancel subscriptions independently isn’t available. We understand this can be frustrating and are actively working on resolving this limitation to make the process smoother for our users. Regarding your support experience, we deeply regret that it fell short of your expectations. This is not the level of service we aim to provide, and we’ll thoroughly review your case to ensure better communication and assistance in the future. We truly value your feedback and hope you’ll give us another chance to provide a better experience. If there’s anything specific we can assist you with right now, please don’t hesitate to let us know. Thanks and have a nice day.

Comments

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Md. Anower Hossain 2024-12-23T13:47:00+00:00

Hi @super77 , Thank you for sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced. Currently, due to restrictions with our payment gateway, the ability to cancel subscriptions independently isn’t available. We understand this can be frustrating and are actively working on resolving this limitation to make the process smoother for our users. Regarding your support experience, we deeply regret that it fell short of your expectations. This is not the level of service we aim to provide, and we’ll thoroughly review your case to ensure better communication and assistance in the future. We truly value your feedback and hope you’ll give us another chance to provide a better experience. If there’s anything specific we can assist you with right now, please don’t hesitate to let us know. Thanks and have a nice day.