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Source evidence

Disallowing (Spam) Email Addresses In The Message Body

VS Contact Form · support · 2024-01-16T07:31:00+00:00

complaintsentiment
highseverity
1.0relevance
10replies
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Conversation

support
wctade unresolved
Is there a way to disallow email addresses in the message body ? I am getting spam emails from people trying to sell services etc and they include things like : Feel free to email me at aaaaa@bbb.com with any current requirements. I know you can disallow links which works well for reducing spam. A similar concept for disallowing email addresses would be good. There is already a separate field where the user has to enter their email address – so there is no real need to allow email addresses in the message body. It might not fully stop spam – but it might help. Hi, Will look into this. Normally spammers add links in their messages, but this is new to me. Guido I’ll second this. I’m getting the same sorts of things. Hi, Ok, will include this feature in next version. Will do a check on the presence of an actual email address in the message body. Will not check on alternative ways to write down an email address (by using [at] for example), to avoid unexpecting behavior. Guido Hi @wctade and @dshanske Have just updated plugin and included a new setting for this. Let me know if this works for you.. As mentioned before there’s always a way to bypass this, by writing down email addresses differently. In case of a lot of spam you can now also ignore form submissions that contain links and email addresses. Guido Because you’re not replying and this feature is added to plugin, I’m marking this topic resolved. Hi Guido Apologies for not responding earlier – I only got an email when you closed the ticket – rather than when you updated it. Anyway … many thanks for implementing the new feature but unfortunately it doesn’t seem to work I have both “Links” and “Email Address” (the new feature) set to “Disallow”. If I submit the form with a URL in the message body then I get an error message and the submission fails. So that works well. However, if I submit the form with an email address in the message body then the submission (unexpectedly) works and the email is incorrectly sent. Oh, that’s strange! I will look into this later and keep you informed. Did you perhaps entered not default characters in your email address? Guido Hi again, Have just tested with different email addresses and they get blocked as expected. So I’m curious whether your email address contains not default characters or not. If it does, which characters? Guido When I was testing it, and the emails were allowed through, I was using an email address without any special characters. The email address was of the format : aaaaaaaa@bbbbbbbbbbbbbbbbbb.org.uk Hi @wctade I’m very sorry, but have missed your last reply. The long email address that you’ve added is recognized now, if you disallow email addresses in Message field. Guido

Comments

10 shown
Guido 2024-01-16T16:45:00+00:00

Hi, Will look into this. Normally spammers add links in their messages, but this is new to me. Guido

David Shanske 2024-01-19T05:52:00+00:00

I’ll second this. I’m getting the same sorts of things.

Guido 2024-01-19T22:56:00+00:00

Hi, Ok, will include this feature in next version. Will do a check on the presence of an actual email address in the message body. Will not check on alternative ways to write down an email address (by using [at] for example), to avoid unexpecting behavior. Guido

Guido 2024-01-21T16:13:00+00:00

Hi @wctade and @dshanske Have just updated plugin and included a new setting for this. Let me know if this works for you.. As mentioned before there’s always a way to bypass this, by writing down email addresses differently. In case of a lot of spam you can now also ignore form submissions that contain links and email addresses. Guido

Guido 2024-02-21T10:01:00+00:00

Because you’re not replying and this feature is added to plugin, I’m marking this topic resolved.

wctade 2024-02-24T09:48:00+00:00

Hi Guido Apologies for not responding earlier – I only got an email when you closed the ticket – rather than when you updated it. Anyway … many thanks for implementing the new feature but unfortunately it doesn’t seem to work I have both “Links” and “Email Address” (the new feature) set to “Disallow”. If I submit the form with a URL in the message body then I get an error message and the submission fails. So that works well. However, if I submit the form with an email address in the message body then the submission (unexpectedly) works and the email is incorrectly sent.

Guido 2024-02-25T23:18:00+00:00

Oh, that’s strange! I will look into this later and keep you informed. Did you perhaps entered not default characters in your email address? Guido

Guido 2024-02-26T06:50:00+00:00

Hi again, Have just tested with different email addresses and they get blocked as expected. So I’m curious whether your email address contains not default characters or not. If it does, which characters? Guido

wctade 2024-03-01T15:09:00+00:00

When I was testing it, and the emails were allowed through, I was using an email address without any special characters. The email address was of the format : aaaaaaaa@bbbbbbbbbbbbbbbbbb.org.uk

Guido 2024-06-02T16:21:00+00:00

Hi @wctade I’m very sorry, but have missed your last reply. The long email address that you’ve added is recognized now, if you disallow email addresses in Message field. Guido