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Source evidence

Delete

Captcha Them All · support · 2019-02-13T09:44:00+00:00

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highseverity
1.0relevance
2replies
Evidence linked to opportunitycommercial context

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Conversation

support
quartz99 unresolved
Hey there, I am trying to delete the plugin because the captcha comes built into one of my other plugins, but it will not delete and keeps saying error. Hi, I was having the exact same problem. You will need access to your database and FTP account. This is how I addressed it: 1. Disable plugin. 2. Delete the plugin from your plugins folder (/wp-content/plugins/). 2. Delete the table ‘CTA_ip_failed_atts’ from your database. 3. Delete the option ‘CTA_captcha-them-all’. 4. Use a search and search for all instances of ‘captcha-them-all’ and ‘CTA’. You will need to edit various option values to get rid of all the instances. If that was too much, then you’ll have to wait for the owner to respond/provide an update to the plugin. Hi @quartz99 Sorry for the late reply. The plugin was updated with this fix a couple of weeks ago. So if you are still having an issue removing it, you should be able to after updating the plugin to the latest version. Please let me know if you are still having an issue removing this plugin.

Comments

2 shown
Anonymous User 5746546 2019-02-17T03:31:00+00:00

Hi, I was having the exact same problem. You will need access to your database and FTP account. This is how I addressed it: 1. Disable plugin. 2. Delete the plugin from your plugins folder (/wp-content/plugins/). 2. Delete the table ‘CTA_ip_failed_atts’ from your database. 3. Delete the option ‘CTA_captcha-them-all’. 4. Use a search and search for all instances of ‘captcha-them-all’ and ‘CTA’. You will need to edit various option values to get rid of all the instances. If that was too much, then you’ll have to wait for the owner to respond/provide an update to the plugin.

FuzzGuard 2019-03-19T20:58:00+00:00

Hi @quartz99 Sorry for the late reply. The plugin was updated with this fix a couple of weeks ago. So if you are still having an issue removing it, you should be able to after updating the plugin to the latest version. Please let me know if you are still having an issue removing this plugin.