Conversation
supportI primarily wanted to clean up my shop page to make it look nicer and it has thank you. But since I activated it, the Single Product page is missing a lot of customized things, I use other plugins – so I don’t see visitors, etc that I want to see on the product page. It is currently set to default, I don’t know what template that is but I want the default woocommerce product page https://starpaint.de/produkt/storm-vorbereitungsplaetze-smart-repair-arbeitsplatz-fuellerplatz/
sorry I think it was something else, one product page shows the other things, I am not sure why the others are but I don’t think it is your plugin https://starpaint.de/produkt/elektro-hydraulische-hebebuehne-fuer-motorraeder-ss750/
Hi @startechmarketing We are sorry for the inconvenience. We have checked the shop & product details page & not clear where you are experiencing the problem. Would you please provide us screenshot & a screencast of your problem? So we could understand the problem properly and provide you a solution. If you have any questions, please let us know. Thanks!
I figured out the problem sort of. I have to keep the default product detail page because other plugin functions do not show, your free templates all make the product page look very bad and I could not get the other plugins, like request quote etc working.
Hi @startechmarketing Thanks for your response. We are sorry for the inconvenience caused. Our templates are built by keeping the default WooCommerce product page design in mind, but you can also customize/design the template using various elements according to your needs. Hopefully, it will solve the problem. If the problem persists after that, please create a ticket on our support website: https://woolentor.com/contact/ Our support team will help you resolve this issue. Best regards, Tarek Aziz
sorry I think it was something else, one product page shows the other things, I am not sure why the others are but I don’t think it is your plugin https://starpaint.de/produkt/elektro-hydraulische-hebebuehne-fuer-motorraeder-ss750/
Hi @startechmarketing We are sorry for the inconvenience. We have checked the shop & product details page & not clear where you are experiencing the problem. Would you please provide us screenshot & a screencast of your problem? So we could understand the problem properly and provide you a solution. If you have any questions, please let us know. Thanks!
I figured out the problem sort of. I have to keep the default product detail page because other plugin functions do not show, your free templates all make the product page look very bad and I could not get the other plugins, like request quote etc working.
Hi @startechmarketing Thanks for your response. We are sorry for the inconvenience caused. Our templates are built by keeping the default WooCommerce product page design in mind, but you can also customize/design the template using various elements according to your needs. Hopefully, it will solve the problem. If the problem persists after that, please create a ticket on our support website: https://woolentor.com/contact/ Our support team will help you resolve this issue. Best regards, Tarek Aziz