Source evidence

Default filter

Quick and Easy FAQs · support · 2023-07-12T16:50:00+00:00

Quick and Easy FAQs plugin evidence original source source API

questionsentiment

mediumseverity

0.78relevance

5replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 26 rows with source links

11.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

krisreynolds resolved

I’ve hidden the “all” filter using .all-faqs { display: none !important; } But when loading the page, it still displays all FAQs. How do I set it to default to one of the filters? Hi @krisreynolds , Thanks for contacting us. Could you please share the URL of the page so that I can check and assist you accordingly? Regards Hi Usman – thanks for your reply. The site is currently not accessible publicly as it’s a new site under construction Hi, Please let me know when the site is available publicity so I can have a look and assist you. Thanks Hi – this is a bit of a deal breaker – the site won’t be going live with this not working. All I’m trying to achieve is that it doesn’t display all FAQs when the All option is hidden Hi, I understand, and requiring it to set to one of the filters requires code level changes. Thanks & Regards

Commercial Context

Opportunity

support triage and conversation operations

Faq support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Default filter: users show missing feature, support, migration pain that may indicate a product gap.

Evidence quote: Default filter I’ve hidden the “all” filter using .all-faqs { display: none !important; } But when loading the page, it still displays all FAQs.

Affected feature: import

missing feature support migration import

Plugin

API

Quick and Easy FAQs

10.0K active installs · 427.2K downloads · rating 92.0

accordion faqs faq faqs filtered faqs gutenberg faqs

Comments

5 shown

Usman Ali Qureshi 2023-07-27T06:13:00+00:00

Hi @krisreynolds , Thanks for contacting us. Could you please share the URL of the page so that I can check and assist you accordingly? Regards

krisreynolds 2023-07-27T06:31:00+00:00

Hi Usman – thanks for your reply. The site is currently not accessible publicly as it’s a new site under construction

Usman Ali Qureshi 2023-08-17T08:55:00+00:00

Hi, Please let me know when the site is available publicity so I can have a look and assist you. Thanks

krisreynolds 2023-08-17T09:04:00+00:00

Hi – this is a bit of a deal breaker – the site won’t be going live with this not working. All I’m trying to achieve is that it doesn’t display all FAQs when the All option is hidden

Usman Ali Qureshi 2023-08-17T10:16:00+00:00

Hi, I understand, and requiring it to set to one of the filters requires code level changes. Thanks & Regards