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Source evidence

Decimal separator seems to be skipped

Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing · support · 2025-08-25T19:44:00+00:00

Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing plugin evidence original source source API
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support
mailtobb resolved
Hi, I have problems with the Facebook Pixel and the Purchase Event. I have a German shop and when the sale price is i.e. “100,00 EUR” the plugin is sending “10000.00 EUR” to Facebook. Seems it “skips” the decimal separator. Thanks, Bastian The page I need help with: [ log in to see the link] Hi Bastia I checked an AddToCart event, and the Pixel Manager handled it correctly: https://cln.sh/gdLp6x3q Thus I can only assume that it handles the purchase event also correctly. Also we don’t have similar reports from anyone else. So my assumption is that there is some third-party code causing this. To find out, it would be best if you send us the debug information from the support page of the Pixel Manager to support@sweetcode.com . It will help us analyze the purchase event closer. Thanks so much! I just sent the email. Due to inactivity, I’m closing this thread for now. Feel free to add a new reply to continue the conversion for this support request.

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alekv 2025-08-26T12:40:00+00:00

Hi Bastia I checked an AddToCart event, and the Pixel Manager handled it correctly: https://cln.sh/gdLp6x3q Thus I can only assume that it handles the purchase event also correctly. Also we don’t have similar reports from anyone else. So my assumption is that there is some third-party code causing this. To find out, it would be best if you send us the debug information from the support page of the Pixel Manager to support@sweetcode.com . It will help us analyze the purchase event closer.

mailtobb 2025-08-26T18:14:00+00:00

Thanks so much! I just sent the email.

Leeberty 2025-09-01T07:05:00+00:00

Due to inactivity, I’m closing this thread for now. Feel free to add a new reply to continue the conversion for this support request.