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Date picker – not working

Product Input Fields for WooCommerce · support · 2023-07-19T07:00:00+00:00

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support
Arian resolved
Hi, thanks for this useful plugin! Im trying to add a date picker to my product page. The Datepicker shows correctly, even the restriction for the dates that you can select works as expected. But no matter the date I choose the field returns the date format (l, j F, Y) It also shows l, j F, Y in the checkout page. Thanks in advance for the help The page I need help with: [ log in to see the link] @ideagomedia can you let me know the date format you’d have preferred to use? Hi! Sorry, I let space for confusion. When I say it returns the date format, I am trying to say it literally returns ” l, j F, Y” I am not seeking for an specific format but for the picker to work. No matter the date I pick, it returns that text. Not the date. I hope it’s clear now, sorry for not explaining this properly. best regards, Arian @ideagomedia I think you might have set it up wrongly. Can you share a screenshot of the input field setup in the backend? I’m referring to the one for the date picker. Hi and thanks for taking the time to help me out, I really appreciate it. I am sharing screenshots with all the settings in the backend related with the date picker. If you need further information please let me know, I really want to you use this plugin since it looks like the best option to me. (I´ve doing a lot of research) Best regards, Arian @ideagomedia I did model the exact same settings you shared in the screenshot but still couldn’t recreate the issue. It seems to be something deeper than what I think. If you don’t mind, I’ll need you to create a ticket on our support tool so that we can debug this further. Hi! I have opened a ticket and I am waiting for a response there. Thanks for the time. Have a good one! Thank you @ideagomedia

Comments

7 shown
oluisrael 2023-07-22T08:11:00+00:00

@ideagomedia can you let me know the date format you’d have preferred to use?

Arian 2023-07-22T08:36:00+00:00

Hi! Sorry, I let space for confusion. When I say it returns the date format, I am trying to say it literally returns ” l, j F, Y” I am not seeking for an specific format but for the picker to work. No matter the date I pick, it returns that text. Not the date. I hope it’s clear now, sorry for not explaining this properly. best regards, Arian

oluisrael 2023-07-24T00:39:00+00:00

@ideagomedia I think you might have set it up wrongly. Can you share a screenshot of the input field setup in the backend? I’m referring to the one for the date picker.

Arian 2023-07-24T09:56:00+00:00

Hi and thanks for taking the time to help me out, I really appreciate it. I am sharing screenshots with all the settings in the backend related with the date picker. If you need further information please let me know, I really want to you use this plugin since it looks like the best option to me. (I´ve doing a lot of research) Best regards, Arian

oluisrael 2023-07-24T18:18:00+00:00

@ideagomedia I did model the exact same settings you shared in the screenshot but still couldn’t recreate the issue. It seems to be something deeper than what I think. If you don’t mind, I’ll need you to create a ticket on our support tool so that we can debug this further.

Arian 2023-07-25T06:48:00+00:00

Hi! I have opened a ticket and I am waiting for a response there. Thanks for the time. Have a good one!

oluisrael 2023-07-26T06:56:00+00:00

Thank you @ideagomedia