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Track The Click · support · 2024-02-27T07:45:00+00:00

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Conversation

support
anupamaranjan resolved
How to export the tracking data? Is there any option? The Pro edition of Track The Click allows you to export data as a CSV file. Hello, I have the PRO version, but I can’t seem to find this option. Where can I find this? Thank you There is a “Download as CSV” on any clicks graph page, at the right under the graph, above the results table. I don’t seem to see this on my end. https://imgur.com/a/4sibAkU Are you using the pro version? To be sure, the installed plugins list should show “Track The Click Pro”. No, this is not the case. I thought this feature would activate once I entered the license key. Is this pro version plugin sent via email on purchase? This reply was modified 2 years, 1 month ago by Joris . You do need to download and install the pro version from the link you should have received after purchase. Thanks for the feedback that that’s not clear – we’ll see what we can do to make it so.

Comments

7 shown
DanFoster 2024-02-27T09:07:00+00:00

The Pro edition of Track The Click allows you to export data as a CSV file.

Joris 2024-04-04T08:20:00+00:00

Hello, I have the PRO version, but I can’t seem to find this option. Where can I find this? Thank you

DanFoster 2024-04-04T08:22:00+00:00

There is a “Download as CSV” on any clicks graph page, at the right under the graph, above the results table.

Joris 2024-04-04T08:51:00+00:00

I don’t seem to see this on my end. https://imgur.com/a/4sibAkU

DanFoster 2024-04-04T09:01:00+00:00

Are you using the pro version? To be sure, the installed plugins list should show “Track The Click Pro”.

Joris 2024-04-12T10:12:00+00:00

No, this is not the case. I thought this feature would activate once I entered the license key. Is this pro version plugin sent via email on purchase? This reply was modified 2 years, 1 month ago by Joris .

DanFoster 2024-04-15T16:24:00+00:00

You do need to download and install the pro version from the link you should have received after purchase. Thanks for the feedback that that’s not clear – we’ll see what we can do to make it so.