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supportOur client’s site has been using this plugin for a few years now with no issue, but just recently the custom ordering has stopped working. Now, posts are no longer being displayed on the front of the site in the order which they’ve been dragged-and-dropped on the back-end of the site.
Hello @worksona , Thanks for reaching out to us! It might be an issue caused by a plugin or your theme. I recommend installing this plugin: https://wordpress.org/plugins/health-check/ After you install and activate the above plugin it has a Troubleshooting mode that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website. Go to its troubleshooting mode and only activate SCPO and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins . Please let me know how it goes and what you find! Warmly, Beatrice.
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Hello @worksona , Thanks for reaching out to us! It might be an issue caused by a plugin or your theme. I recommend installing this plugin: https://wordpress.org/plugins/health-check/ After you install and activate the above plugin it has a Troubleshooting mode that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website. Go to its troubleshooting mode and only activate SCPO and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins . Please let me know how it goes and what you find! Warmly, Beatrice.
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.